Sr Service Technician, Witten (m/f/d)
About Lucid
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.
The Role:
Diagnosis, maintenance, and repair of Lucid Motors vehicles
Working effectively with the appropriate software environment to properly and fully document all interactions with customer vehicles
Technical qualification for work on high-voltage vehicles
Direct customer contact, good communication skills
Diagnosis, maintenance and repair of Lucid Motors products
Effective work with the appropriate software environment
Proper execution and documentation of work processes
Processing of quality assurance measures
Common customer service tasks, such as phone calls, scheduling appointments, etc.
Ability to work and act independently
Attention to detail and passion for an optimal customer experience
Order and cleanliness in appearance and in the workplace
Requirements:
5+ years of work experience
Experience in diagnosing and repairing electric vehicles
Completed vocational training as a mechatronics technician
English B2 or advanced
Knowledge of common vehicle technology
Written and verbal communication skills
Good self-organization
Ability to work independently
Teamplayer
Basic computer and Microsoft Office skills
High willingness to learn
Valid driver's license up to 3.5t
Lucid Motors is committed to maintaining a safe and trustworthy environment. As such, a background check may be required during the hiring process. This will be performed in line with European data protection laws, and candidates will be informed and asked to provide consent before the check is conducted.
Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.
Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.
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To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.