Report Specialist

Build reports that power better pharmacy care!

At Liberty Software, we proudly partner with client pharmacies across the country, helping them support their patients with powerful, user-friendly software. We're excited to grow our team by hiring a Senior Report Specialist who will manage the customization and maintenance of all reporting and labeling solutions within our pharmacy software platform. This role combines customer facing collaboration with detailed technical design work, translating real-world pharmacy needs into clear and well-structured reports and labels.

Please note:

This role is based in our Grapevine, TX office

Liberty Software does not offer employment sponsorship opportunities for this role (e.g., H-1B, OPT, or other work visa status)

What You’ll Do:

Act as the primary liaison between the support team and customers for all report and label customization requests

Partner with the PSM team to design and deliver new label templates ahead of each store’s go‐live date

Triage, prioritize, and scope incoming requests based on business impact, urgency, and technical feasibility

Collaborate directly with pharmacies to understand their reporting needs and deliver tailored solutions

Maintain an organized request‐tracking workflow to ensure timely delivery, transparency, and customer satisfaction

Communicate effectively with internal teams to align reporting solutions with product strategy and customer expectations

Own ongoing maintenance of all reports and labels within the pharmacy software platform using DevExpress reporting tools

Ensure consistency, accuracy, and usability across all reporting and labeling assets

Troubleshoot and resolve issues related to report performance, formatting, or data accuracy

Translate complex or advanced customization needs into clear, actionable specifications for the Development team

Partner with the Development team to validate technical feasibility and support implementation of advanced reporting features

Qualifications:

2+ years of experience in report design, business intelligence, or a product analyst role ideally within the healthcare sector is preferred; relevant experience in the software or pharmacy industries will also be considered

Hands-on experience with DevExpress reporting tools (XtraReports or similar)

Familiarity with pharmacy software and healthcare systems is highly desirable

Excellent analytical skills with exceptional attention to detail and focus on data accuracy

Outstanding communication skills, both written and verbal

Strong interpersonal skills and the ability to collaborate across departments

Ability to manage multiple priorities and meet deadlines in a fast-paced environment

Experience translating business requirements into technical specifications

Benefits Starting Day One:

100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost

Family coverage available with Liberty contributing 50% of the premium

Fully vested 401(k) with employer match

Employer contributions to Health Savings Accounts (HSA )

Generous paid time off and paid holidays

Tuition reimbursement and continuing education support

Adoption expense reimbursement

Dependent Care Flexible Spending Account (FSA) for tax savings on childcare

Confidential counseling resources for mental health, financial planning, and more, via Optum EAP

Fully stocked breakroom

Shape the reports pharmacy professionals rely on and Apply Today!