Key Account Manager

Responsibilities:

• Develop, penetrate, and maintain relationships with key decision-makers at existing key accounts through regular planned contact
• Focus on growing and developing existing clients, together with generating new business.
• Meet and exceed yearly sales targets.
• Develop a solid understanding of all unique purchasing/sourcing processes, procedures, and decision criteria to formulate a strategic account penetration plan detailing the actions necessary to effectively and profitably close orders with each account.
• Analyze customer needs and identify product solutions to fit needs, desires, and budget.
• Search for new clients and create a database of prospects that will benefit from company products or services and maximize customer potential in designated regions.
• Play an integral role in new business pitches and hold responsibility for the effective onboarding of new clients.
• Write business plans for all current and opportunity tender business.
• Develop long-term relationships with customers
• Manage and interpret customer requirements - speaking with clients to understand, anticipate, and meet their needs;
• Negotiate tender and contract terms to meet both client and company needs;
• Administer client accounts;
• Analyze costs and sales
• Record and maintain client contact data
• Act as the key interface between the customer and all relevant divisions

Requirements:

• University Degree or its equivalent, preferably in Computer/Electrical/Electronics Engineering or Computer Science, is required.
• 5 - 7 years of field sales and account management professional experience with an ICT Solutions Provider
• Relevant experience in the sale of IT services with knowledge of solutions from Juniper Networks, Blue Coat, F5, Cisco and VMware will be an added advantage.
• Experience in Enterprise Solutions (Mandatory)