Revenue Systems and Analytics Analyst (Hybrid)
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
The Revenue Systems and Analytics Analyst will work closely with leadership in Sales and Operations teams to ensure the business needs of our International sales teams are being met, and all sales processes are being optimized.
Responsibilities:
Develop, implement, and maintain scalable processes that ensure the smooth running of the International sales teams
Manage prospecting lists
Oversee any Sales-related process and/or system improvements and implementations
Work alongside the Training Department to establish documentation and/or training to educate users on systems/processes as needed
Coordinate with QA and the Technical writing team on the testing and documentation of developed solutions
Work alongside the Salesforce Configuration Team or third-party consultants for advanced Salesforce development
Other projects as needed in the Operations Department
Minimum Qualifications:
BA/BS in Business Administration or equivalent working experience
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Proficiency with Salesforce
Proficiency in system/workflow analysis
Salesforce Certified Administrator, a plus
Strong verbal and written communications
Excellent time management and organization skills
Strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis.
Ability to manage multiple projects at the same time in a fast-paced environment.
Team Player
Ability to work autonomously
Technically capable, good communication skills, and a desire to improve processes.
Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits .
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.