Business Analyst

Behind how the business runs day to day across manufacturing, distribution, stores, and digital platforms sits a growing technology ecosystem. It enables the scale, consistency, and performance we rely on.

As this ecosystem expands, so does the need for clarity between business requirements and what gets delivered. This role plays a key part in ensuring that work is clearly defined, coordinated, and followed through in a way that supports how the business operates.

We’re looking for a Business Analyst who is naturally structured, analytical, and focused on delivery. This role is about translating requirements into clear direction, bringing visibility to work in progress, and ensuring that what gets built aligns to real business needs.

Working closely with business stakeholders, IT teams, and external partners, you’ll help connect requirements to execution, making work practical, trackable, and consistently delivered.

What you’ll be responsible for:

Engaging with stakeholders across manufacturing, distribution, retail, and finance to understand processes, requirements, and challenges

Translating business needs into clear, structured, and actionable requirements

Documenting process flows and solution behaviour in a way that is practical and easy to execute against

Working closely with developers, architects, and vendors to ensure requirements are understood and delivered correctly

Coordinating and tracking delivery across projects and operational work, ensuring visibility, ownership, and progress

Driving follow-ups on actions, dependencies, and deliverables to maintain momentum and meet timelines

Identifying gaps, risks, and ambiguities early, and resolving them before they impact delivery

Supporting testing and validation by ensuring requirements are clear and traceable

What we’re looking for:

Relevant experience in a Business Analyst or similar role within a delivery or project environment

Experience working with system implementations, process improvements, or operational projects

Exposure to ERP platforms, with SYSPRO experience being advantageous

Experience within manufacturing or retail environments would be beneficial

Experience working with developers, vendors, or IT teams to support solution delivery

A relevant qualification in Information Systems, Business, Engineering, or a related field would be advantageous

Strong analytical capability, with a structured and organised approach

Clear communication and the ability to work across business and technical teams

Attention to detail, with a focus on follow-through and delivery

In line with Jonsson Workwear’s commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.