ผู้จัดการแผนกควบคุมคุณภาพ (Quality Manager) *สื่อสารภาษาอังกฤษ หรือ ภาษาจีน*

What you'll do

• Lead and develop the plant quality organization: Quality Engineers, Customer Quality Engineers, inspectors, and lab technicians — including the existing team plus new hires for expansion
• Set the quality strategy aligned with Apple supply chain expectations and corporate quality objectives; balance day-to-day stability with growth-phase scaling

• Own customer quality relationships for key accounts: lead audits, manage scorecards, drive 8D/CAPA closure, and serve as the senior escalation point
• Strengthen and expand the Quality Management System (ISO 9001, customer-specific requirements) — including supplier quality programs, internal audits, and management reviews

• Drive plant-wide quality KPI performance (DPPM, COPQ, first pass yield, audit scores) and lead continuous improvement using SPC, DOE, FMEA, and Six Sigma methodologies
• Interface with corporate headquarters in Mandarin: technical reviews, quality reporting, alignment on standards, and cross-site collaboration

• Review and approve final product release; oversee incoming, in-process, and outgoing quality control
• Lead new product introduction (NPI) quality readiness: APQP, PPAP, control plans, and capability studies for new lines and customer programs

Qualifications: Bachelor's or Master's degree in Engineering (Mechanical, Electrical, Industrial, Materials, or related field) 8-12 years of progressive quality experience, including at least 3 years in a Quality Manager / leadership role Proven experience in the Apple supply chain or contract manufacturer. Mandarin Speaking — required for daily interface with corporate headquarters and technical alignment Business-level English — able to lead customer audits, present to international stakeholders, and write technical reports Deep expertise in QMS frameworks: ISO 9001 (IATF 16949 a plus); strong working knowledge of APQP, PPAP, FMEA, MSA, SPC, 8D Demonstrated leadership of cross-functional quality teams of 10+ people Experience scaling or expanding a quality function — not just maintaining steady-state operations