Senior Medical Malpractice (Medmal) Broker

We’re now looking for a highly experienced Senior Medmal Broker to join the Jensten Group. This is a key Leadership hire within our Healthcare Division and represents an exciting opportunity to shape, mentor, and grow a best in-class team of Healthcare specialists.

We are flexible with location/ where the successful person is based from. You will oversee and develop a team of three Brokers, while managing a portfolio of Healthcare clients and driving growth across the Division. You will bring deep technical knowledge of Healthcare risks, strong market relationships, and confidence in placing larger and more complex cases.

We are seeking someone who is passionate about building a market recognised Healthcare proposition and developing people into high performing experts. Ideally, you will also bring a personal book of business that could transition across once out of covenant. Some key responsibilities will include:

• Lead, mentor, and develop a team of three Healthcare Brokers, building a high-performance culture rooted in expertise, service excellence, and collaboration.

• Manage and grow a varied portfolio of Healthcare clients, maintaining strong retention and identifying opportunities for development.

• Confidently place large and complex healthcare risks, leveraging your established insurer market relationships.

• Drive new business activity, including converting warm leads, developing your personal network, and contributing to division-wide growth targets.

• Use your technical knowledge to handle renewals, mid-term adjustments, and risk presentations, ensuring accurate assessment of cover, claims history, and exposures.

• Build and sustain effective broker–insurer relationships, ensuring competitive terms and long-term partnership opportunities.

• Champion high-quality client experience, responding promptly to queries and ensuring all communications are accurately recorded.

• Support the strategic development of the Healthcare division, helping establish a well-known, respected brand within the market.

About You

As our Senior Medmal Broker, you’ll be an exceptional communicator and a natural Leader who thrives on developing others. You’ll bring strong Healthcare market expertise and a track record of managing both people and portfolios. You will also be or have:

• Extensive MedMal Broking experience across both Retail & Wholesale clients

• Proven experience managing, coaching, or mentoring Brokers

• Strong relationships with key insurers and underwriters in the Medmal/ Healthcare market

• Confidence placing large or complex risks and navigating challenging renewals

• A personal book of business (ideally), with potential to move once out of covenant

• Relevant qualifications (e.g. CII) or working towards (preferred)

• Excellent client relationship management and negotiation skills

• Strong commercial acumen and a proactive approach to growth

• Ability to multitask, prioritise, and maintain exceptional attention to detail

• Experience using Acturis (desirable)

Rewards & Benefits

When you join us,you can expecta supportive cultureandanattractive range ofrewards and benefitswhich include:

• Competitive salary with an annual pay review and bonus scheme.

• Flexibility with Hybrid working options (3 in the office and 2 from home once settled in)

• 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays

• Auto enrolment into our excellent pension scheme

• Flex-benefits- A range of flexible benefits to choose from, that are most important to you

• Group Life Assurance cover

• 3 months Maternity, Paternity & Adoption leave all fully paid

• Professional qualification study support relevant to your role and career

• Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.

• Holiday purchase scheme- up to 5 days annually

About Us

Jensten is one of the UK's leading insurance intermediary groups, known for putting customers and people first. Since launching in 2018, we've built a standout business in a crowded UK marketplace, combining scale, deep technical expertise and entrepreneurial spirit.

Operating through Operations Leads - Broking and Product and Distribution across the UK - we deliver tailored insurance solutions directly to customers to ensure we are protecting today and empowering tomorrow.

Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing more than £650 million GWP into the market. We employ over 1,000 colleagues across 50 locations and support 85 entrepreneurial franchise holders nationwide.

Backed by Bain Capital and with a strong track record of both organic growth and strategic acquisitions, Jensten continues to invest in its people, technology and customers. This creates exciting opportunities for individuals who want to contribute to a growing business while helping shape how we support colleagues across the Group.

Our purpose, "Protecting today, empowering tomorrow", reflects the role we play for our customers, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold.

We sit in a unique space between large consolidators and local brokers, big enough to offer capability and influence, yet agile enough to maintain the culture and our values, autonomy and customer focus of a truly independent business.

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