Office Assistant & Receptionist

At IntraFi, we do more than innovate—we empower. Our services help banks provide vital financial access to small businesses, companies, and consumers across the country. With a network of more than 3,000 financial institutions, we help support the institutions that drive our economy, enabling them to fund affordable housing, family farms, and businesses of all sizes. The ability to lend locally strengthens our financial system, and our team plays a direct role in making that possible. It is this greater purpose that brings people to IntraFi and keeps them here.

As the nation’s largest deposit allocation service provider and the inventor of reciprocal deposits, IntraFi has spent over two decades creating dynamic solutions that help financial institutions grow, manage liquidity, and serve their communities. Our impact extends across institutions of all sizes—from community banks to large financial organizations—which enables us to achieve aggressive business growth objectives while helping strengthen the broader financial system. Consistently recognized by American Banker, Washington Post, and Fortune as one of the best places to work, we offer a collaborative, flexible environment where innovation thrives. Join us and be part of a team making a meaningful impact on the industry, on financial institutions, and on the future of financial services.

Your Role We are seeking a full-time Office Assistant and Receptionist to join our team at our corporate headquarters in Arlington, VA. In this highly visible role, you will be the first point of contact for visitors, clients, and employees while helping ensure our office operates efficiently each day. You'll provide exceptional customer service, support company operations, assist with office administration, coordinate meetings and events, and contribute to creating a welcoming and collaborative workplace.

The ideal candidate is dependable, organized, proactive, and enjoys working with people. This position requires working onsite Monday through Friday from 8:30 AM to 4:30 PM.

Your Responsibilities Creating a welcoming first impression by greeting visitors, clients, and employees in a friendly and professional manner

Managing the front desk by answering and directing incoming phone calls and responding to general inquiries

Coordinating conference room schedules by preparing meeting spaces and ensuring rooms are ready for guests

Receiving and distributing mail and packages by coordinating incoming and outgoing shipments

Maintaining office operations by stocking supplies, organizing common areas, and ensuring the office remains clean and welcoming

Supporting new hires by preparing workspaces and coordinating office onboarding logistics

Assisting with company meetings and employee events by coordinating logistics, setup, and administrative support

Preparing and distributing internal communications, correspondence, and other office documents

Providing administrative support by assisting departments and senior leadership with day-to-day office needs

Coordinating with vendors and building management by submitting service requests and following up on office maintenance

Processing office purchases and invoices by supporting routine administrative and operational activities

Improving the employee and visitor experience by identifying opportunities to enhance office processes and workplace operations

Supporting the team by performing other administrative and office duties as assigned

Required Experience, Skills, and Qualifications Experience with artificial intelligence (AI) tools to optimize workflows, problem-solving, and productivity.

High school diploma or equivalent required

At least one year of experience working as an Office Assistant, Receptionist, or in a similar administrative support role required

Friendly, professional, and customer-focused demeanor

Excellent verbal and written communication skills

Strong organizational skills with exceptional attention to detail

Ability to manage multiple priorities in a fast-paced environment

Dependable, punctual, and able to work independently

Proficient with Microsoft Office, including Outlook, Word, Excel, and Teams

Ability to provide exceptional service to both internal and external customers

Must be able to bend, reach, stoop, and twist to perform routine office duties and lift or move office materials and packages weighing up to 40 pounds.

Employee Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Parental leave Professional development assistance Referral program Vision insurance

IntraFi LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, veteran status, disability, or sexual orientation in employment of the provision of services.

IntraFi’s job application process may include online videoconference interviews, in-person interviews, presentations, and computer-based assessments. If you require reasonable accommodation to complete any part of the application process, please contact hr@intrafi.com.