Account Manager / Senior Account Manager, UK & International - Health Policy

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Account Manager / Senior Account Manager, UK & International

About Incisive Health

Incisive Health is an award-winning healthcare policy, public affairs and communications consultancy operating across the UK, Europe and International markets. We design and deliver programmes that shape policy, influence decision-making and, ultimately, improve the lives of people living with different conditions. Our work supports clients to navigate complex policy environments and achieve meaningful change for populations worldwide.

We are part of Inizio, a global partner to the life sciences industry. Inizio brings together over 10,000 experts across clinical development and commercialisation, supporting many of the world’s leading life sciences organisations. Together, we help organisations accelerate the journey from innovation to patient access—anticipating challenges, reducing barriers and ensuring that life-changing treatments reach the people who need them most.

The role

As an Account Manager or Senior Account Manager working across our UK & International practices, you will play a central role in delivering high-quality client programmes across both domestic and global health policy environments. You will manage day-to-day account activity, lead project delivery and contribute strategic insight to clients navigating complex healthcare and policy challenges.

This is a fast-paced and varied role. One week you could be supporting engagement around NHS reform or health system transformation in the UK; the next you may be helping deliver a global advocacy campaign or supporting stakeholder engagement at an international health summit. You will take increasing ownership of client relationships, manage project workstreams and help develop more junior members of the team.

Key responsibilities

Client delivery & account management

Manage the day-to-day operations of client projects, ensuring work is delivered on time, on budget and to a consistently high standard across multiple concurrent programmes

Build strong working relationships with clients and serve as a trusted day-to-day point of contact

Oversee meetings, workshops, events and stakeholder engagement activities across UK and international programmes

Drive the development and review of high-quality client materials, including briefings, reports, stakeholder maps, policy analyses, messaging documents and engagement materials

Lead specific workstreams within larger client programmes, ensuring delivery aligns with overall strategic objectives

Policy insight & strategic support

Keep abreast of UK, European and global policy, political and healthcare developments, building strategic expertise to identify implications and opportunities for clients, and translate complex policy developments into clear, actionable recommendations

Coordinate and deliver timely policy intelligence and rapid alerts for internal teams and clients

Support the development of policy, public affairs and advocacy strategies, including stakeholder engagement plans and narrative development

Business development & growth

Contribute to new business opportunities through research, insight generation, proposal development and pitch participation

Identify opportunities for organic account growth

Build and maintain a network of external stakeholders to support client work and business growth

About you

Experience in healthcare policy, public affairs or communications, ideally within a consultancy, agency, healthcare organisation or related environment

Knowledge of UK and/or international health policy and stakeholder landscapes

Excellent research, analytical and written communication skills, with the ability to synthesise complex information into clear recommendations

Proven project management and organisational skills, with the ability to manage multiple priorities simultaneously

Experience managing client relationships and delivering high-quality work in a fast-paced environment

Confidence working collaboratively across teams and supporting the development of junior colleagues

A proactive, solutions-focused mindset and strong attention to detail

Experience using AI-enabled tools to enhance efficiency, research and content development would be advantageous

Benefits

Generous annual leave

Contributory pension scheme

Enhanced parental leave

Life insurance

Employee Assistance Programme

Hybrid working policy

Health and wellbeing benefits

Learning and development platforms

Discretionary bonus scheme

Community and volunteering initiatives

Cycle to work scheme

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.