Applications Engineer
Your tasks
Roles & Responsibilities
- Support semiconductor machine application needs which include installation and acceptance jobs.
- Attend application-related service calls, troubleshoot technical issues and provide solutions to customers.
- Conduct product demonstrations and application training.
- Communicate with customers on technical requirements, activities and schedules.
- Support the sales team with new tool promotion.
- Promote application-related after-sales items, solution business and matching projects to customers.
- Support administrative work related to application service activities, such as preparing quotations, service records and technical documents.
- Any other duties as and when assigned by superiors.
Requirements
Other Requirements
- 2-4 years of relevant engineering experience in a semiconductor process environment, preferably with CD-SEM experience.
- Good technical problem-solving skills with the ability to troubleshoot application-related issues.
- Ability to conduct classroom or on-the-job training (OJT) on system theory for engineers and customers.
- Able to travel frequently and on short notice.
- Ability to work in clean rooms when required.
- Able to work independently as well as collaboratively within a team.
- Possess good communication and presentation skills.