restaurant manager

Education: Bachelor's degree.

Work setting: Urban area.

Relocation costs not covered by employer.

Private functions.

Formal dining room.

Hospitality industry.

Tasks:

• Analyze budget to boost and maintain the restaurant's profits.
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies.
• Evaluate daily operations .
• Modify food preparation methods and menu prices according to the restaurant budget .
• Monitor revenues to determine labour cost .
• Monitor staff performance .
• Plan and organize daily operations.
• Recruit staff.
• Set staff work schedules.
• Supervise staff.
• Train staff.
• Determine type of services to be offered and implement operational procedures.
• Conduct performance reviews.
• Cost products and services.
• Enforce provincial/territorial liquor legislation and regulations.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Negotiate arrangements with suppliers for food and other supplies.
• Negotiate with clients for catering or use of facilities.
• Participate in marketing plans and implementation.
• Leading/instructing individuals.
• Address customers' complaints or concerns.
• Provide customer service.
• Advise on wine selection.
• Advise on wine selection and serve wine.
• Manage events.
• Serve food and beverages.
• Respond to complaints of guests.
• Recommend measures to improve productivity and product quality.
• Plan for social events and guest programs.
• Perform sales and marketing activities.
• Order and maintain inventory of wines and wine glassware.
• Maintain stock rotation.
• Establish and maintain required environment.
• Prepare reports.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Maintain clean and safe work environment.
• Prepare reports and audit findings.
• Hire, supervise and schedule staff.
• Recruit, organize, train and manage staff.
• Hire and oversee training and supervision of staff.
• Work with the marketing department to understand and communicate marketing messages to the field.
• Prepare mixed drinks, wine, draft or bottled beer and non-alcoholic beverages.
• Maintain detailed repair, inspection and certification records and reports.
• Train staff in procedures and in use of current software.
• Resolve complaints and claims .
• Oversee production .
• Investigate complaints and claims .
• Conduct quality audits .

Supervision: 5-10 people.

Food and beverage servers.

Certificates, licences, memberships, and courses :

• Bartender/Mixology Certification Course.
• Smart Serve.

Type of product: Wines.

Specialization or experience: Green economy sector.

Transportation/travel information: Public transportation is available.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.
• Tight deadlines.
• Repetitive tasks.
• Handling heavy loads.
• Physically demanding.
• Attention to detail.
• Standing for extended periods.
• Large workload.

Personal suitability:

• Accurate.
• Client focus.
• Dependability.
• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Organized.
• Reliability.
• Team player.
• Ability to multitask.

Screening questions:

• Are you available for shift or on-call work?.
• Are you available to start on the date listed in the job posting?.
• Do you have experience working in this field?.
• Do you have the required certifications listed in the job posting?.

Employment terms options:

• Evening.
• Shift.

Experience: 2 years to less than 3 years.

Employment terms options:

• Flexible hours.
• Morning.
• Night.
• On call.
• Day.
• Weekend.
• Overtime available.

Green job: Involves duties and responsibilities that lead to positive environmental outcomes.

Health benefits:

• Dental plan.
• Health care plan.
• Vision care benefits.