Administrative & Human Resources Officer

Key Responsibilities:

Office Operations & Facilities

Owns the day-to-day functionality of the workplace. Acts decisively on routine matters and escalates only what falls outside agreed thresholds Keep office and operational supplies stocked; reorder before things run out, not after Ensure utilities are working: electricity (including generator readiness and fuel), water, internet Resolve routine maintenance and repair issues directly with vendors; escalate only larger or recurring problems Oversee cleanliness of the premises and coordinate security arrangements

HR Administration

Owns the integrity of staff records and the daily attendance picture. Serves as the practical first point of contact for staff-related administrative matters. Record daily staff attendance and maintain accurate, up-to-date staff records Manage staff contract documentation and renewal timelines Be the first point of contact for routine staff administrative questions Communicate management instructions to staff clearly and follow up on receipt. Oversee HR policies and make sure they are adhered strictly.

Reporting & Follow-Through

Owns the daily and weekly reporting rhythm. Closes loops on outstanding items rather than letting them drift. Maintain a daily log of activities, issues, and observations Track outstanding items through to resolution Submit a daily report covering attendance, facility status, issues, actions taken, and outstanding matters Provide weekly summaries on operational and personnel metrics.

Vendor & Asset Coordination

Liaise with external vendors and hold them accountable for service delivery Maintain an incident log and basic asset register Identify inefficiencies, wastage, or risks and propose practical fixes

Authority & Escalation:

This role is execution-focused. The officer does not make management decisions on people, strategy, or budgets. However, within their patch they are expected to exercise sound judgement on routine operational matters — vendor follow-up, supplies replenishment, minor maintenance — without waiting for instruction. Spending thresholds and approval limits will be defined on appointment.

Person Profile

3–5 years of relevant experience in office administration, HR support, or operations coordination Practical and independent — gets things done without needing to be told twice Highly organised, with strong record-keeping and reporting habits Sound judgement on what to handle directly and what to escalate Firm but respectful communicator; comfortable holding vendors and staff to commitments Discreet and professional in handling personnel information

What Success Looks Like

The office runs without senior management having to chase routine issues Staff records and attendance are always current and accurate Vendors deliver on time because they know they will be followed up Problems reach leadership with a recommended action, not just a report Daily and weekly reports are reliable enough that leadership trusts them without re-checking

Location : Accra

Salary : Attractive