Supervise renovation, reinstatement, upgrading and improvement works across outlets and facilities.
Monitor contractors' daily progress against the approved project timeline.
Ensure contractors comply with approved drawings, specifications, safety requirements and company standards.
Conduct regular site inspections and identify delays, defects, poor workmanship or non-compliance.
Coordinate with main contractors, subcontractors, designers, consultants, landlords and relevant authorities.
Ensure critical works are prioritized to meet outlet handover and opening deadlines.
Track project milestones and escalate potential delays immediately to management.
Coordinate rectification works and ensure all outstanding defects are properly closed before handover.
2. Facilities & Maintenance
Oversee preventive and corrective maintenance for restaurant outlets, central kitchens, warehouses and office facilities.
Monitor equipment and building conditions including air-conditioning, electrical systems, plumbing, drainage, lighting, exhaust systems, refrigeration, cold rooms and other essential facilities.
Coordinate emergency repairs and breakdowns to minimize operational downtime.
Establish and maintain preventive maintenance schedules.
Follow up with contractors and service providers to ensure timely completion of maintenance works.
Maintain proper records of equipment servicing, repairs, warranties and maintenance history.
3. Contractor & Vendor Management
Source, coordinate and supervise contractors and maintenance vendors.
Obtain and compare quotations where required.
Monitor contractor performance, workmanship, response time and costs.
Ensure contractors adhere to agreed scope, pricing and completion dates.
Identify recurring contractor performance issues and recommend appropriate action to management.
Verify completed works before approving or recommending payment.
4. Outlet Opening Readiness
Support the Project and Operations teams in preparing new outlets for opening.
Coordinate final renovation works, cleaning, equipment installation, testing and rectification.
Conduct pre-opening site inspections and prepare outstanding-items lists.
Ensure all facilities, equipment and infrastructure are operational before opening.
Coordinate with Operations, Kitchen, IT, Procurement and other departments during outlet handover.
Ensure contractors complete all outstanding works without affecting the opening schedule.
5. Cost & Budget Control
Monitor renovation and maintenance expenses against approved budgets.
Identify unnecessary expenditure, cost overruns and variation orders.
Review contractor quotations and scope of work before submission to management.
Ensure additional works are properly justified and approved before commencement.
Highlight potential financial exposure arising from project delays, defects or contractor failures.
6. Safety, Compliance & Documentation
Ensure safety and regulatory compliance
Conduct safety inspections
Maintain compliance records and documents
Monitor permits, certifications and maintenance records
Report incidents and follow up on corrective actions
