IT Infrastructure Solution Architect
About e& CX Solutions:
It’s one of Etisalat affiliates that offers business process outsourcing services. With Our highly skilled team, cutting-edge technology, and a decade of expertise in empowering business growth, we enable you to optimize operations and enhance customer experiences. e& CX Solutions in Egypt cater excellence to your ever-changing lifestyle and ever-expanding demands – covering not only business process outsourcing, but a wide collection of services that suit your various needs. We will continue to be your trusted companion and consultant, enabling connectivity and everything beyond, accelerating the digital world and pioneering future-forward spaces.
Job Purpose:
The IT Infrastructure Solution Architect is responsible for designing, validating, and governing end-to-end infrastructure solutions that support IT transformation initiatives, modernization programs, technology refresh projects, and strategic infrastructure upgrades. The role ensures that all infrastructure solutions are technically sound, secure, scalable, resilient, and aligned with enterprise architecture, business objectives, and industry best practices. The Solution Architect acts as the technical lead throughout the project lifecycle, collaborating with infrastructure, security, application, network, cloud, vendor, and project management teams.
Key Responsibilities:
- Design end-to-end infrastructure solutions for transformation and modernization initiatives.
- Develop High-Level Design (HLD) and Low-Level Design (LLD) documents.
- Define architecture, technical specifications, dependencies, and implementation approach.
- Assess current infrastructure and recommend improvements.
- Lead modernization initiatives including server, storage, virtualization, network, cloud, backup, DR, OS upgrades, and data center optimization.
- Provide technical leadership throughout project execution.
- Review implementation plans, migration strategies, and deployment readiness.
- Review vendor proposals, SOWs, RFPs/RFQs, BoMs, and technical sizing.
- Produce HLDs, LLDs, migration plans, network diagrams, risk assessments, implementation plans, and as-built documentation.
- Ensure compliance with security, availability, resilience, disaster recovery, and enterprise architecture standards.
- Identify technical risks and define mitigation plans.
- Collaborate with infrastructure, cloud, security, operations, PMO, enterprise architecture, and vendors.
Success Measures (KPIs):
- On-time delivery of infrastructure solution designs.
- Projects approved without major architecture rework.
- Compliance with architecture and security standards.
- Successful delivery of modernization initiatives.
- Reduction in post-implementation design issues.
- High-quality architecture documentation.
- Positive stakeholder satisfaction.
- Projects delivered within approved scope and architecture standards.
Requirements:
- Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or related field.
- Minimum 3–4 years of experience in IT Infrastructure, Infrastructure Engineering, or Infrastructure Solution Architecture.
- Experience delivering enterprise infrastructure projects including implementation, migration, upgrades, and modernization.
Technical Skills:
- Windows Server
- Linux Administration
- VMware / Hyper-V
- Enterprise Storage
- Backup & Recovery
- Active Directory
- DNS/DHCP
- Networking (LAN/WAN, Routing, Switching)
- Firewalls & Load Balancers
- Cloud Platforms (Azure, AWS, or GCP)
- Microsoft 365 Infrastructure
- Server Hardware
- Data Center Infrastructure
- Disaster Recovery
- High Availability
- Infrastructure Monitoring
- Identity & Access Management
- Infrastructure Security Best Practices
Preferred Certifications:
- Microsoft Azure Administrator / Azure Solutions Architect
- AWS Solutions Architect Associate
- VMware VCP
- Cisco CCNA / CCNP
- ITIL Foundation
- Red Hat RHCSA / RHCE
- Microsoft Windows Server Certification
- TOGAF Foundation (Preferred)
Key Competencies:
- Infrastructure Architecture
- Solution Design
- Technical Leadership
- Infrastructure Modernization
- Cloud Technologies
- Enterprise Infrastructure
- Disaster Recovery
- Technical Documentation
- Risk Assessment
- Stakeholder Management
- Vendor Management
- Troubleshooting
- Change Management
- Technology Evaluation
- Strategic Thinking