Facilities Operations Manager

Lead all operational, contractual, technical and safety aspects of an assigned cluster.

Key Responsibilities

• Manage day-to-day IFM operations for assigned camps and facilities.
• Lead a team of FM Practitioners.
• Lead preventive and corrective maintenance delivery.
• Manage emergency incidents and fault recovery activities.
• Ensure contractual response and recovery timelines are achieved.
• Lead crisis management and operational continuity activities.
• Conduct and supervise root cause investigations for system failures and operational incidents.
• Oversee asset management, system health monitoring and obsolescence management.
• Manage work proposal development and technical submissions.
• Coordinate statutory inspections and certifications.
• Manage contractors and specialist vendors.
• Ensure compliance with company, statutory, quality and safety requirements.
• Support facility transition, asset handover and mobilisation activities.
• Maintain customer satisfaction and KPI performance.

Requirements

• Degree in Engineering, Facilities Management or Building Services.
• Minimum 5 years IFM or facilities operations experience.
• Experience leading multiple stakeholders and service providers.
• Experience handling operational incidents and service recovery.
• Experience in Asset Lifecycle Management, Condition assessment programmes, Obsolescence management, Technical proposal preparation as well as Management of maintenance management systems (CMMS).