Retail Store Assistant
E-Commerce
About The Company
We have partnered with one of the leading retail groups in Singapore with a strong presence across multiple store formats islandwide. With a portfolio of well-established brands, the business continues to grow and adapt, serving diverse customer segments though its network of over 50 outlets.
Job Summary
The successful candidate will play an important role in keeping the store running smoothly while ensuring customers have a pleasant shopping experience. The position involves a mix of customer service, cashiering, merchandising, stock handling and general store operations.
Key Responsibilities
- Welcome and assist customers in a friendly and helpful manner throughout their shopping experience
- Handle cashiering duties, including POS transactions, cash handling and various payment methods
- Respond to customers’ questions and assist them in locating products or resolving basic queries
- Keep shelves well-stocked and ensure merchandise is neatly arranged and presented
- Check product dates and carry out stock rotation when required
- Maintain the appearance of product displays, promotional areas and store fixtures
- Support general housekeeping to keep the outlet clean, organised and presentable
- Assist with incoming deliveries, including unloading and putting away merchandise
- Support daily opening and closing activities according to store requirements
- Follow established safety, hygiene and store procedures at all times
- Work closely with the team to ensure smooth day-to-day outlet operations
- Take on other operational tasks as assigned by the Supervisor or Store Manager
Qualifications
- Comfortable working in a customer-facing retail environment
- Team player who can also manage tasks independently
- Reliable, responsible and willing to pick up new skills
- Comfortable handling cash, POS transactions and basic store duties
- Comfortable with standing for extended periods and performing routine physical tasks
- Previous experience in retail, convenience stores, supermarkets or F&B is advantageous but not essential
- Able to work on a 6 days work-week rotating shift basis, including weekends and public holidays