Quality Assurance Engineer (R-20005)

Key Responsibilities

• Work closely with development and product teams to ensure product quality in a fast-paced Agile environment.
• Create and maintain test strategies, test plans, test cases, test data and traceability for new features and defect fixes.

• Write and maintain automated tests for web applications, REST APIs and data-validation workflows.
• Integrate and maintain automated test suites within CI/CD pipelines to support continuous testing, quality gates and release validation throughout the software delivery lifecycle.

• Execute manual functional, regression, integration and exploratory testing where automation is not yet appropriate.
• Validate multi-tiered, data-driven applications processing large volumes of records.

• Define and track quality metrics including defect counts, severity, test execution, coverage and release status.
• Identify, document, report, track and verify issues through resolution.

• Perform root-cause analysis and collaborate on preventive quality improvements.
• Support product deployments, release validation and QA sign-off.

• Partner with support teams to reproduce and troubleshoot customer-reported issues.
• Proactively improve quality through collaboration, automation, process improvement and innovative thinking.

Key Requirements

• Bachelor's degree in Computer Science, Information Systems or a related field, or equivalent relevant experience.
• Typically 5-8 years of relevant experience, including 5+ years in software quality assurance or quality engineering.

• Experience in manual testing across web, API, database and enterprise applications.
• Experience in test automation using Playwright, Selenium, Robot Framework or similar tools.

• Experience integrating automated test frameworks into CI/CD pipelines using GitHub Actions, Jenkins, Azure DevOps, GitLab CI/CD or similar platforms.
• Understanding of continuous integration, continuous delivery, quality gates, automated test reporting and release validation processes.

• Proficiency in Java, Python or C# for test automation and scripting.
• Strong knowledge of API testing using Postman, REST Assured or equivalent tools.

• Experience in SQL and database validation, including complex queries and joins.
• Experience designing and executing functional, integration, system, regression and UAT testing.

• Experience working in Agile/Scrum environments.
• Strong defect management, root-cause analysis and troubleshooting skills.

• Experience with JIRA, Zephyr, Azure DevOps or similar test management tools.
• AI tools adoption: Demonstrated experience using Copilot, Cursor, Gemini, ChatGPT or Claude for test case generation, test automation, defect analysis, requirements review, CI/CD pipeline optimisation and QA productivity improvements.

• Excellent analytical, written and verbal communication, cross-functional collaboration and stakeholder management skills.