Trust Assurance Analyst
Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com
Job summary
We are seeking a Trust Assurance Analyst to join the Trust Office team at DigiCert. This role supports DigiCert’s compliance and assurance activities through the execution of audit coordination, control activities, and governance processes.
The successful candidate will have a minimum of 1 year of experience in compliance, internal audit, or risk management, and will be comfortable working independently on assigned tasks while collaborating across teams.
This role reports to the Head of Risk & Compliance and is part of the Governance, Risk and Compliance (GRC) function.
What you will do
Audit Support & Coordination
Coordinate external and customer audit activities, including scheduling, evidence collection, and walkthroughs
Design and maintain TrustPage this includes customer documents and ensuring access
Prepare audit documentation and ensure completeness and accuracy of evidence
Track audit findings and support timely remediation
Control Execution
Support the implementation and maintenance of controls aligned to compliance frameworks
Perform control testing and document results
Escalate control gaps or issues as appropriate
Compliance Support
Support compliance with frameworks such as SOC 2, WebTrust, ISO 27001, and applicable regulatory requirements
Assist in maintaining compliance documentation and audit artifacts
Governance & Reporting
Support governance activities by documenting meeting outputs, tracking actions, and contributing to reporting
Assist in maintaining compliance dashboards and reports
Stakeholder Engagement
Work with internal teams (Security, IT, Legal, HR, Operations) to gather information and support compliance activities
Communicate clearly with stakeholders to ensure audit and compliance requirements are met
Continuous Improvement
Identify opportunities to improve processes, documentation, and efficiency within compliance activities
Stay informed on relevant regulatory and industry developments
What you will have
Bachelor’s degree in Law, Compliance, Information Security, Computer Science, or a related field
1+ year of experience in compliance, risk management, audit, or related roles
Experience supporting audits and working with compliance frameworks (e.g., SOC 2, ISO 27001)
Strong analytical, organizational, and documentation skills
Excellent written and verbal communication skills
Ability to manage multiple tasks and work independently
Exposure to PKI, cybersecurity, or cloud environments is advantageous
Nice to have
Progress toward or attainment of certifications such as CISA, CISM, CRISC, or CISSP
Benefits
Competitive compensation and comprehensive benefits package
Generous paid time off, including holidays and additional leave options
Family-friendly leave policies, including maternity, paternity, and other supportive leave programs
Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources
Pension, life insurance, and income protection benefits (location dependent)
Employee Assistance Program with 24/7 confidential support for employees and their families
Education assistance and professional development opportunities
Access to LinkedIn Learning and continuous learning resources
Employee referral bonus program and additional company perks and discounts
Internal rewards and recognition platform ( Motivosity ) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues
Business travel insurance and global employee support programs
To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.
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