Global Operations Program Business Analyst
Role Purpose
The role of the GNOP Business Analyst is for specified scope/project(s) to ensure sound understanding of business requirements, specify appropriate business solutions and assess the impacts of change on the current business environment.
The position will play a central role in support leadership decision-making with the application of business analysis, best practices, tools and standards within the organization.
Key Responsibilities
- Product Management: You will in your work be/become the subject matter expert on specific or groups of applications/products and support the enhancement of those same products.
- Conduct Regional and Facility Network Operations Reviews as needed to ensure full operations alignment, support requirements definition (workshops) and beta deployments.
- Business analysis, process review and requirements definition: Drive innovative ideas, solutions and products through leadership and action. New Processes and functions, Innovation, Regulatory, Costs reduction and Productivity improvement are factors for considerations. Ensure Global SOP is aligned with changes and updated.
- User group management and communication: Functional input, changes management, prioritization, project participation (testing)
- Software Development cycle participation: From idea/concept to launch of the capabilities across all areas within the domain. Business case, Project Brief/PID, Business project management, Process, Requirements, Testing and Acceptance to Training and Deployment preparation.
- Deployment preparation and support: Ensure relevant training materials are available, conduct beta/pilots, preparing regions/country to deploy, support deployment with SMEs
- Post program implementation and follow-up: Take part in functional reviews, ensure correct application/usage of process/software, support corrective measures.
- Support contingency operations for process and EGAP relevant issues
- Operate in a customer focused, multi-national, multi-cultural environment - Internal and External
Do you have what it takes?
- Business Degree OR equivalent experience.
- A minimum of 3 years of experience, including at least 1 year of equivalent BA experience
- Preferred certification or experience in requirements analysis/gathering, process definition and related work.
- Exposure to Business process, analysis and testing
- Experience in managing process and requirements development
- As a minimum experience across country and regional level with Global Experience preferred.
- Fluent in English (written and verbal)