Maintenance Manager
The Maintenance Manager is responsible for leading a high-performing maintenance team that delivers safe, reliable, and efficient operations. This role balances leadership, technical expertise, and execution, ensuring equipment uptime and plant performance through strong preventive maintenance, troubleshooting, and continuous improvement.
The Maintenance Manager builds team capability, drives accountability, and partners cross-functionally to support production, customer needs, and asset performance.
Qualifications
Education and Experience:
Required:
7+ years in maintenance leadership roles
Strong background in industrial maintenance (mechanical/electrical systems)
Experience with CMMS systems and work order processes
Proven ability to lead and develop teams
Process oriented, results driven
Technology –Efficient in MS Office tools (Excel, Power Point, Word), and able to use them to communicate priorities, issues and opportunities
Preferred :
Associate degree or higher in a technical field
Experience with packaging or automated manufacturing systems
Lean / CI experience (TPM, Six Sigma, etc.)
Project management and capital installation experience
Essential Duties and Responsibilities
Safety
Foster a proactive safety culture in all maintenance activities
Ensure full compliance with:
OSHA, LOTO, electrical safety, confined space, hot work, working at heights
Ensure all maintenance work is executed safely and equipment operates safely
Lead safety observations and risk elimination efforts
Maintain strong 5S and housekeeping standards across all maintenance areas
Quality
Ensure all equipment supports consistent, quality output
Support investigations into quality issues and corrective actions
Maintain compliance with internal standards, audits, and applicable regulation
Ensure equipment is set up and maintained to support efficient production
Support production start-ups, transitions, and troubleshooting in real time
Champion continuous improvement using Lean / CI tools
Provide technical input on equipment design, upgrades, and process
People
Lead, coach, and develop maintenance technicians into a high-performing team
Build technical capability through structured training and skill development
Set clear goals and expectations for performance, accountability, and work quality
Identify and develop future leaders within the team
Drive engagement, recognition, and a culture of ownership
Partner with Site Operations, Engineering and Corporate Teams to support the site
Productivity
Own and execute the site maintenance strategy, including:
Preventive Maintenance (PM)
Predictive / condition-based maintenance (as applicable)
Ensure all PMs and work orders are completed safely, on time, and correctly
Drive improvements in equipment uptime, reliability, and responsiveness
Lead troubleshooting and ensure rapid, effective resolution of equipment issues
Perform and lead root cause analysis (RCA) and implement permanent fixes
Reduce repeat failures and unplanned downtime through structured problem-solving
Own and improve the CMMS
Work orders, PM schedules, asset history, and spare parts
Ensure accurate documentation of all maintenance activity and downtime
stablish strong planning and scheduling discipline aligned to production needs
Maintain appropriate spare parts inventory to support uptime
Use data and trends to prioritize work and drive decision-making
Customer Value
Support capital projects, installations, and equipment upgrades
Participate in design reviews, commissioning, and launch readiness
Evaluate new technologies that improve safety, reliability, or productivity
Manage vendors, contractors, and external technical resources as needed
Financial
Manage maintenance budget, repair costs, and service spending
Understand and provide ROI or other financial analysis when needed
Optimize cost through effective parts sourcing and vendor management
Identify cost-saving opportunities through reliability improvements
Cultural Competencies
Do It Right
Doing what is right for our customers, doing what is right for our company and doing what is right for our People. Continually improving the quality of our products and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we are always becoming a Premier Service Provider.
Identifies and counters resistance to change
Advocates continuous improvement
Forges teams nd provides direction
Provides constructive performance feedback
Willingly adjusts the make-up of the team
Plans, delegates, and follows up
Guides others to improve collaboration
Entrepreneurial initiative
Do It Safe
Creating a safe environment and supporting our People to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.
✓ Self-assured yet humble
✓ Able communicator—good clarity, balanced talker and listener
✓ Patient
✓ Effectively assertive and able to handle conflict and confrontation
✓ Solution vs. blame oriented
✓ Mixture of firmness and flexibility
✓ Has energy and enthusiasm
✓ Holds self and others accountable
✓ Willing to take calculated risks.
Do It Well
Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.
Systematic trainer, willing and able to develop people
Good work ethic, task focused and willing to extend extra effort
Able to follow structure where it exists and create structure where it does not
Resilient—able to deal with the unexpected, not easily flustered
Maintains sense of urgency
Follows up to ensure quality task completion
Disciplined Self Starter
Work Environment / Physical Demands
Frequent sitting, standing, walking, and lifting (up to 35 lbs.)
Resourceful, adaptable, and detail-oriented
Capable of operating powered industrial vehicles.
Capable of working at heights, including operating scissor and articulated boom lifts.
Management Reasoning and Organizational Skills
Strong leadership, trainer and team development skills
Hands-on technical troubleshooting (mechanical, electrical, automation)
Strong organization, planning and budget management
Proactive in working with planning and scheduling to eliminate waste
Ability to balance urgent execution with long-term improvement and strategy
Cross-functional collaboration and communication
Continuous improvement mindset (waste elimination) and structured problem solving
Systems Usage
Asset Essentials or other Computerized Maintenance Management System (CMMS)
Nulogy or other Shop Floor Management system (SFM)
UKG or other Workforce Management system (WFM)
Microsoft Office Suite, with strong Excel and Word skills
Qualtrax or other Quality Management System (QMS)
NetSuite or other procurement management system
Equipment support software applications:
LABELVIEW or other label design software
PLC programming software
HMI programming software
Robot programming software
CAD experience is a plus
Performance Metrics and Trends
Safety
Quality
Productivity
People
Customer Value
Financial