Visa and Ticketing Officer

Responsibilities:

Process visa applications across multiple embassy and consulate requirements, ensuring documentation accuracy and compliance with current entry requirements Handle flight ticketing, rebooking, and reservation management through GDS or airline booking systems Maintain accurate records of client documentation and application status Liaise directly with clients on visa requirements, timelines, and documentation gaps Escalate irregular or high-risk cases promptly rather than resolving informally

Requirements: Minimum 2 years of experience in visa processing and/or airline ticketing within a travel agency, tour operator, or similar environment Working knowledge of GDS systems (Amadeus, Galileo, or Sabre) High attention to detail; this role carries direct compliance and financial exposure Strong client communication skills