Անհատական մենեջեր, Պրեմիում հաճախորդների ներգրավման և սպասարկման բաժին
Converse Bank is looking for a specialist who will provide quality service of premium customers and make sales promotion proposals.
Premium customer service, advise on the Bank’s services
Identification of premium customer needs, attraction of new customers
Premium customer account management and servicing, including remote servicing as required
Sale/cross-selling of the Bank’s services, lending (cash-covered loans, credit limits, retail loans), account opening and servicing, provision of payment cards, opening of deposits
Remote servicing
Holding of meetings, negotiations and customer visits as required
Preparation of cooperation proposals
Performance of assignments of the direct manager and/or other functions based on the internal regulations of the Bank
University degree
At least 1 year and longer experience in customer service
Knowledge of Armenian, Russian and English
Excellent knowledge of MS office, knowledge of other software is a plus
Efficient communication skills
Time management skills
Teamwork abilities
Analytical skills
Sales and engagement skills
Ability to work with classified information
WE OFFER
Competitive compensation
Flexible bonus system.
Bank products/services with special conditions,
Health insurance,
Professional development.
We invest in our employees to keep them at the forefront of their respective fields and provide with opportunity of career growth for each of staff member.