Patient Service Technician-Arlington (3662)

Description

necessary day to day clerical operations. You are able to support the delivery of rehabilitation care by working directly with patients under the direction of therapist; as well as; performing regular cleaning and equipment monitoring to support a safe environment of care.

Location: 9100 Merrill Rd Ste 10, Jacksonville, FL 32225

Department : Outpatient - Arlington

Hours: M-F; 11AM-7PM

Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.

Responsibilities:

Assist patients with exercises and transfers under the direction of treating therapist

Communicate patients' status to Therapist directing patient care

Cleans and maintains treatment areas and equipment throughout the da

Maintains confidentiality of patient information

Adheres to policies and procedures specific to patient rights

Maintains a clean and safe environment; identifies and reports hazards

Proficient in basic computer operations and all office automation equipment (telephones, voice-mail, desktop computing, electronic mail, facsimile procedures, automated, scheduling)

Proficient with Microsoft Office software products, especially Word and Excel

Exhibit sound organizational skills, personal initiative and time management skills

Knowledge of medical terminology, insurance and authorization

Manages the Clinics Appointment Schedule ( for example calling patients to confirm or change appointments, managing wait list, make scheduling changes)

Prepare new patient paperwork and confirm all paperwork and verification information is in medical record

Pre-register all walk-ins, telephone and fax referrals received by Clinic

Provides general office support such as filing, copy, faxing, maintaining inventory control, and ordering supplies

Perform light cleaning duties such as wiping equipment, laundry, tiding up the waiting room, etc.

Collects patient responsibility payments, provides receipts

Checks and responds to work related voicemail and email timely

Logs all referrals and tracking in the Referral Database

Work the Image now queues (error/in & out-bound fax/tasks/referral hold/MD signature tasks)

Other duties as assigned by Manager

Qualifications:

High school diploma or GED,

Preferred a minimum of two years of experience working with customers in the medical, service or hospitality industries.

Good interpersonal skills

Good strength, endurance and mobility

Must be able to work in a fast paced environment

Qualifications