CCTV CONTROLLER

JOB TITLE CCTV CONTROLLER

NATURE OF JOB FULL TIME

INDUSTRY EDUCATION

SALARY KSHS. 30,000-35,000

JOB LOCATION ONGATA RONGA I

DUTIES AND RESPONSIBILITIES

CCTV Monitoring & Surveillance

• Operate and continuously monitor CCTV systems across designated areas to identify suspicious activities, security breaches and safety hazards.
• Maintain high levels of alertness and attention to detail while monitoring live and recorded footage.
• Respond promptly to alarms, incidents and unusual activities observed through the CCTV system.

Incident Reporting & Documentation

• Record and document security incidents, suspicious activities and other observations accurately and promptly.
• Prepare clear and detailed incident reports for management and relevant security teams.
• Maintain proper records of incidents, actions taken, escalations and other relevant CCTV activities.

Security Response & Coordination

• Coordinate with security personnel, management and relevant authorities when security incidents occur.
• Provide timely information and instructions to security teams to support an effective response.
• Assist in investigations by reviewing CCTV footage and providing relevant evidence or detailed descriptions.

CCTV System Maintenance

• Conduct regular checks to ensure CCTV cameras, monitors, recording systems and related equipment are functioning properly.
• Report technical faults, blind spots or system failures promptly to the relevant department or service provider.
• Assist with the implementation and operation of new CCTV systems, technologies and security equipment.

Compliance & Confidentiality

• Ensure all CCTV monitoring activities comply with company security procedures, privacy requirements and applicable regulations.
• Maintain strict confidentiality of CCTV footage, security information and incident records.
• Ensure CCTV footage and other security information are accessed, handled and shared only with authorized personnel.

Teamwork & Security Support

• Maintain clear and effective communication with security personnel and other relevant departments.
• Support the training and orientation of new CCTV and security staff on monitoring procedures and systems.
• Work independently and as part of the security team to maintain a safe and secure environment.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• 2–4 years of relevant experience in a similar CCTV, control room or security monitoring role.
• Strong understanding of CCTV systems and related surveillance technology.
• Excellent observational skills and strong attention to detail.
• Ability to remain alert and focused for extended periods.
• Good communication and interpersonal skills.
• Ability to remain calm and respond effectively in high-pressure and emergency situations.
• Good report-writing and documentation skills.
• Ability to work independently and as part of a team.
• Knowledge of security, data protection and privacy regulations will be an added advantage.
• Female Candidates are encouraged to apply

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.