APPLICATIONS & SOFTWARE OFFICER

Brites Management Services LimitedNairobiroam-kezveřejněno 19. 08. 2026
Nutné:PythonSAPAzureSecurity

JOB TITLE APPLICATIONS & SOFTWARE OFFICER

NATURE OF JOB FULL TIME

INDUSTRY MANUFACTURING

SALARY KSHS.40,000-70,000

JOB LOCATION MLOLONGO

DUTIES AND RESPONSIBILITIES

Application Management

  • Install, configure, maintain, and administer enterprise applications, ERP systems, and operational software.
  • Monitor application availability, performance, and functionality to minimize disruptions to business and manufacturing operations.
  • Maintain application configurations, documentation, user access, and system records.

Application Support & Troubleshooting

  • Diagnose and resolve application-related incidents and provide timely technical support to users.
  • Investigate recurring application problems and implement appropriate corrective and preventive measures.
  • Escalate complex issues to vendors, developers, or specialized support teams when required.

ERP & Manufacturing Systems

  • Support ERP and operational systems such as SAP, Oracle, or equivalent platforms used across the organization.
  • Work with business and production teams to ensure applications effectively support inventory, procurement, finance, quality, production, and supply chain processes.
  • Identify opportunities to optimize applications and workflows to improve operational efficiency.

Application Integration & Development

  • Collaborate with development and infrastructure teams to customize applications and develop solutions for manufacturing requirements.
  • Support integrations between ERP, operational applications, databases, and other IT or manufacturing systems.
  • Use scripting and database technologies such as Python and SQL to support automation, reporting, troubleshooting, and integration activities.

Updates, Patching & Change Management

  • Plan and implement application upgrades, patches, configuration changes, and system enhancements.
  • Test application changes and integrations before deployment to minimize operational risks.
  • Maintain appropriate change-management procedures and ensure compatibility between integrated systems.

Performance Monitoring & Optimization

  • Monitor application performance and analyze system data to identify bottlenecks and inefficiencies.
  • Implement improvements that enhance application reliability, processing speed, and user experience.
  • Track application performance and generate reports on system usage, availability, and efficiency.

User Support & Training

  • Provide technical guidance and support to users across business and manufacturing functions.
  • Develop user guides and conduct training sessions on application functionality and best practices.
  • Gather user feedback and translate operational requirements into practical application improvements.

Software Security & Compliance

  • Ensure applications are configured and maintained in accordance with IT security and data protection requirements.
  • Monitor software licensing, user access, and compliance with applicable organizational standards.
  • Support security assessments, audits, vulnerability remediation, and application access reviews.

Documentation & Reporting

  • Maintain accurate application documentation, configuration records, procedures, and support knowledge bases.
  • Document application incidents, changes, integrations, and resolutions.
  • Prepare regular reports on application performance, usage, support activities, and improvement initiatives.

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Degree in Information Technology, Software Engineering, or a related field.
  • 3-5 years of experience in software application management, with a focus on manufacturing environments.
  • Proficiency in managing applications like SAP, Oracle, or similar operational systems.
  • Strong analytical skills for assessing system efficiency and process optimization
  • Experience with scripting languages (e.g., Python, SQL) for automation and integration.
  • Certifications such as Microsoft Certified: Azure Administrator or equivalent.
  • Ability to train users and communicate technical concepts effectively.
  • Knowledge of manufacturing processes to align software solutions with operational needs.

HOW TO APPLY

  • If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.