front desk agent

Bedford regency Hotel located in downtown Victoria. We're providing accommodation and F&B service in the past 30yrs from our great staffing team. Currently, We are seeking an experienced and responsible front desk agent who is able to deliver outstanding customer service with excellent communication skills. We welcome the new staff to join our team and contribute their talents to our business instantly. We prefer experienced candidate who have worked in hotel industry but also will provide training for beginner.

*Responsibility and Duties:*

• Welcoming and Greeting to guests
• Answering phone and responding guest requests
• Checking in /out hotel guests
• Setup payment and answer phone calls
• Key holder
• Money Handling
• Team work and team player

*Qualification:*

• Effectively address guests concerns with excellent verbal and written skills
• Delivery warm and enthusiastic reception experience to guests
• Minimum of 1 year work experience in hospitality industry
• Excellent computer skills and fundamental knowledge of Word, Excel, Outlook

Job Types: Full-time, Permanent

Pay: From $21.00 per hour

Expected hours: 16.0 ? 32.0 per week

Benefits:

• Company events
• Discounted or free food
• Extended health care

Experience:

• customer service: 1 year (required)

Work Location: In person