Waiter

Description

Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner. Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations. Arrange table set-ups before and after each customer according to the brand’s set standards. Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the manager on duty. Collect bill payments from customers and hand them over to the cashier.

Qualifications

• High school degree
• 1-2 years of experience in customer service in a similar role
• Fluency in English; Arabic is a plus
• Communication skills: level 2
• Cultural awareness: level 1
• Change and adaptability: level 1
• Customer focus: level 1
• Driving and achieving results: level 1
• Initiative: level 2
• Teamwork: level 2

Organization: Paul Café Primary location: Kuwait-Kuwait Schedule: Full-time Unposting date: Ongoing