Healthcare Virtual Assistant

Requirements

• Previous experience working in a healthcare or medical environment
• Experience working with an EHR/EMR system
• Strong understanding of healthcare administration
• Experience completing prior authorizations — this is an important requirement
• Experience dealing with insurance claims, denials, and rejections
• Excellent written and verbal English communication skills
• Strong organisational and time-management skills
• Ability to handle confidential patient information professionally
• Comfortable working independently and managing multiple priorities
• Reliable internet connection and a professional remote working environment

Nice to Have

• Experience working within a mental health or therapy practice
• Previous experience with Eikonotes
• Experience with RingCentral
• Spanish-speaking ability would be a plus, but is not essential