Service Technician
About Al-Futtaim Group
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
About BYD
BYD is not just an automaker, it is a global technology company leading electric mobility, battery innovation, and sustainable transport solutions. Guided by our mission “Technological Innovations for a Better Life”, BYD is shaping a zero-emission future worldwide.
As part of Al-Futtaim Automotive, you will be at the forefront of this transformation in the UAE, inspiring customers and turning digital leads into loyal buyers. This role is about more than selling cars, it’s about building trust, delivering experiences, and representing a brand that is redefining mobility.
Overview of the Role
Join BYD and Al-Futtaim Electric Mobility as an EV Service Technician and be part of the future of automotive technology. In this role, you will perform diagnostics, maintenance, and repairs on cutting-edge electric vehicles while ensuring the highest standards of safety, quality, and customer satisfaction.
This is an exciting opportunity for technicians who are passionate about electric mobility and want to build a long-term career in the rapidly growing EV industry.
What You Will Do
Perform diagnostics, maintenance, and repair work on BYD electric vehicles
Diagnose and troubleshoot EV systems, including high-voltage components and battery systems
Carry out repairs in line with manufacturer guidelines and EV safety standards
Complete repairs right the first time, minimizing vehicle downtime
Perform vehicle inspections and support Electronic Vehicle Check (EVC) reporting
Follow all high-voltage safety procedures, workshop processes, and 5S standards
Ensure efficient use of parts, tools, and workshop resources
Work closely with supervisors and team members to deliver exceptional customer service
Maintain up-to-date knowledge of EV technology and the latest automotive innovations
Required Skills to Be Successful
Strong diagnostic and troubleshooting skills
Experience in vehicle maintenance and repair
Knowledge of electrical, electronic, and automotive systems
Understanding of EV technology, battery systems, and charging systems is preferred
Ability to use diagnostic tools and interpret technical manuals
Strong attention to detail and commitment to quality workmanship
Good communication skills in English
Ability to work independently and collaboratively within a team
Passion for new technologies and electric mobility
About the Team
You will be part of the BYD Aftersales Retail Team within Al-Futtaim Electric Mobility, supporting one of the world's fastest-growing EV brands. Our team is committed to delivering exceptional customer experiences, operational excellence, and technical expertise while driving the future of sustainable transportation across the UAE.
What Equips You for the Role
Diploma, ITI, NCVT, ITC, or equivalent technical qualification
2–3 years of experience as an Automotive Technician, Diagnostic Technician, Service Technician, General Repair Technician, or EV Technician
Hands-on experience in vehicle diagnostics, maintenance, and repair
Experience working on Electric Vehicles (EVs) or Hybrid Vehicles is highly preferred
EV or High-Voltage (HV) certification is an advantage
Experience using manufacturer diagnostic tools and repair manuals
Good understanding of electrical, electronic, and high-voltage vehicle systems
Valid UAE driving license is an advantage
Why Join Us?
Work with one of the world's leading EV brands
Gain hands-on experience with cutting-edge electric vehicle technology
Access continuous technical training and career development opportunities
Join a market-leading automotive organization shaping the future of mobility
Build a rewarding long-term career in the UAE's growing EV sector
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.