People And Culture Manager
Company description
About Gamra Mountain Resort by Mantis
Gamra Mountain Resort by Mantis is an environmentally focused destination nestled in Al Baha City, KSA, offering 30 elegantly designed suites with sweeping views of the Al Baha mountains. The resort features two specialty dining venues, meeting rooms and an adventure park, blending sustainable design with immersive nature experiences. Ideal for adventure travelers, families, and couples, it provides a refined getaway haven within the GCC.
Set in the cool highlands of Al Baha, the destination is celebrated for its misty mountains, lush forests, and rich heritage, offering a refreshing natural escape for explorers, adventure seekers, and those drawn to authentic mountain experiences.
Mantis Al Baha Resort is where refined mountain living meets nature. Discover cool highlands, thoughtfully designed amenities, and authentic adventures that connect you to Al Baha's landscape and culture.
Job description
Role overview
As People & Culture Manager, you will be the custodian of the team experience at Gamra Mountain Resort. You will shape and nurture a culture rooted in purpose, connection, and care — ensuring every colleague feels part of something meaningful from the moment they arrive.
Working closely with the General Manager and leadership team, you will bring the Mantis ethos to life through people practices that are thoughtful, human, and grounded in the realities of a remote mountain resort environment.
This is a role for someone who thrives in building from the ground up, who understands that great guest experiences begin with empowered, inspired teams.
What you’ll do
Shape culture & community
Bring the Mantis philosophy to life through every stage of the employee journey
Build a strong sense of belonging within a remote resort environment
Champion a culture of respect, curiosity, and sustainability
Partner with leadership to create a positive, purpose-led workplace
Attract & welcome talent
Lead end-to-end recruitment for a diverse, multi-skilled resort team
Build talent pipelines suited to remote destination operations
Deliver onboarding experiences that connect people to the resort’s story and environment
Work closely with regional talent teams to attract the right people for the journey
Support & develop our people
Create learning experiences that grow confidence, capability, and craft
Support leaders in coaching, feedback, and team development
Encourage continuous learning aligned with service excellence and sustainability values
Enable strong operations
Ensure smooth HR operations, compliance, and employee documentation in line with KSA labour requirements
Manage employee relations with fairness, empathy, and consistency
Partner with Finance and leadership on workforce planning and reporting
Elevate the employee experience
Design initiatives that support wellbeing, engagement, and connection in a remote setting
Strengthen team culture through meaningful moments, rituals, and communication
Help create a workplace where people feel inspired to stay and grow
Qualifications
What we’re looking for
5–7+ years’ experience in People & Culture / HR within hospitality, resorts, or lifestyle-led destinations
Experience in remote or resort environments strongly preferred
Solid understanding of Saudi Labour Law or GCC HR frameworks
Background in pre-opening or high-growth environments an advantage
Naturally collaborative, grounded, and people-centred approach
Strong ability to build trust and influence across diverse teams
Comfortable working in evolving, fast-paced environments
Degree in HR, Hospitality, or Business (CIPD or equivalent a plus)
Additional information
Why join Gamra by Mantis
At Gamra, you’ll be part of a destination shaped by nature, purpose, and experience. You will help build a team culture from the ground up in one of Saudi Arabia’s most beautiful mountain regions — where hospitality is not just delivered, but lived.
This is an opportunity to help define what meaningful, sustainable hospitality looks like in a truly unique environment.
What’s in it for you
Lots of opportunity to progress and switch it up as part of a global family of brands.
Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture