Delivery Lead

Role purpose

Owns end-to-end delivery of the BCM programme, from mobilization through business impact analysis, strategy definition, plan development, exercising and embedding into business-as-usual. Accountable for scope, schedule, quality, commercials and client relationship, and is the single point of ownership the client holds responsible for the engagement.

Key responsibilities

Delivery ownership

Own the delivery plan, milestones, dependencies and critical path against the signed Statement of Work

Run governance: weekly status reporting, steering committee updates, RAID log, change control

Manage deliverable production, internal quality review and formal client acceptance

Track commercials - budget, burn rate, milestone invoicing and revenue recognition

Identify and manage scope creep; raise change requests before work is undertaken

BCM technical scope

Define BCM scope, policy and governance structure aligned to ISO 22301 and applicable regulatory frameworks

Direct the Business Impact Analysis: critical activities, dependencies, MTPD, RTO, RPO and MBCO

Oversee threat and risk assessment and the resulting continuity strategy options

Govern development of business continuity plans, crisis management structure, incident response protocols and communication trees

Ensure IT disaster recovery capability is mapped against business recovery objectives and gaps are surfaced

Design and run the exercise programme - walkthrough, tabletop, simulation and live failover - and drive remediation from findings

Build the awareness, training and continual improvement cycle so the capability survives handover

Stakeholder and team management

Serve as primary interface to the client sponsor, BCM function, risk, IT and business unit leads

Secure client-side inputs, approvals and participation, and escalate dependency slippage early

Lead and develop the delivery team; allocate work, review output, manage utilization

Run knowledge transfer so the client can operate the capability independently

Experience

8+ years of experience in Business Continuity Management, Operational Resilience, Disaster Recovery, Enterprise Risk, or a related discipline. Proven experience leading end-to-end BCM programmes from mobilization through implementation and handover. Experience conducting and governing:

Business Impact Analyses (BIA)

Risk Assessments

Continuity Strategy Development

Business Continuity Plan (BCP) development

Crisis Management and Incident Response programmes

Experience managing programme governance, RAID logs, executive reporting, and steering committees. Experience managing client-facing consulting engagements and programme commercials. Experience leading workshops and stakeholder engagements across business and technology functions. Experience running continuity exercises including tabletop, simulation, and recovery testing.

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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