Medical Payment Poster

Why Workit:

Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care. Our programs are based in harm reduction, and bring together licensed clinicians who really listen, FDA-approved medication, online recovery groups and community, interactive therapeutic courses, and care for co-existing conditions. Workit Health's patient-centered telemedicine model is improving clinical outcomes and eliminating barriers to treatment, making long-term recovery accessible to individuals who need it, without disrupting their daily lives.

We’re excited to expand our team as our impact and coverage areas continue to grow. Our team members are dedicated and passionate about our mission of making exceptional, judgment-free care for addiction more accessible.

We believe everyone deserves respectful, effective treatment for substance use disorder at the moment they're ready for it. We're looking for driven and compassionate individuals who share this goal. Join us in reducing stigma, saving lives, and changing the way addiction is treated in America.

Schedule: M-F, 8:00 AM - 4:30 PM EST

This is a hybrid role for a clinic location based in Albany, New York

Three (3) days in office and two (2) days remote each week.

Job Summary:

Workit Health is seeking a full-time Medical Payment Poster (Payment Analyst). The ideal candidate will be experienced in Google Drive WorkSpace, demonstrates ability to communicate between multiple departments and maintains an organized work environment. Candidate has basic knowledge of the insurance revenue cycle including eligibility, claims, and payment posting. Workit Health is a fast-paced, fluid environment where changes are frequent and employee input is highly valued.

Core Responsibilities:

Reconciles remittances with deposits for posting

Reviews stale claims and obtains remittances for posting or works claim accordingly

Escalates payers that are lacking ERA enrollment to the Manager

Assists the RCM Manager in the reconciliation of missing monies

Gather, sort, and distribute incoming mail to the appropriate departments

Assists in monitoring lockbox for EOBs, payments, and correspondence

Addresses billing correspondence, including submission of medical records for pre-payment review

Maintain office cleanliness

Liaise with landlord, utility reps, and cleaning team as needed

Address any payer reps or regulators who might stop by and direct them to appropriate resources for documentation or record requests

Communicate effectively with physicians, management, employees, and third-party representatives

Adhere to professional standards, company policies and procedures, federal, state, and local requirements, and HIPAA standards.

Maintains positive and optimistic attitude

All other duties as assigned

Qualifications:

Requires a High School Diploma and a minimum of 1 year of current Revenue Cycle experience

Requires basic knowledge of ICD-10, CPT, and HCPCS

Certified Professional Biller (CPB) certification is a plus

Understanding of government rules and regulations, and areas of scrutiny for potential areas of risk for fraud and abuse regarding coding and documentation

Must be able to work independently and rely on personal knowledge/experience for problem-solving. Must have experience with MS Word and Excel

Must be detail-oriented and have excellent organizational and time management skills.

Candidates must excel at providing a high level of customer service and be able to work in a team environment

Requires strong analytical skills and attention to detail, including writing and verbal communication skills, and a professional, positive attitude

#LI-MM1

Pay range $25 — $25 USD

Benefits & Rewards:

Fully remote work

5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!)

11 paid holidays

Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs

12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families)

401k + 4% matching

Healthcare & dependent care Flexible Spending Accounts (FSA & DCFSA)

Health Savings Accounts (HSA)

Employee assistance program, complete with financial coaching and counseling sessions

Professional development allowance for Providers and Behavioral Health team

Opportunities for internal mobility and growth at a Company with a proven track record of really promoting internally

Vibrant, democratized culture with clubs and multiple ERG groups

Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations

Equal Opportunities for Everyone, including Folks in Recovery:

As we are an addiction recovery company founded by people in recovery, those in addiction recovery themselves are encouraged to apply. Workit Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

AI Interview Policy:

At Workit Health, we value authenticity, curiosity, and personal insight during our hiring process. To ensure a fair and genuine experience for all candidates, we ask that you refrain from using AI tools or external assistance during interviews or assessments. We’re most interested in your unique ideas, problem-solving approach, and communication style—qualities that help us understand how you’ll contribute to our team. Demonstrating your own thinking and creativity gives both you and us the best sense of fit and potential.

Privacy Policy:

Applicant personal information is collected and used in accordance with Workit Health’s Privacy Policy , which includes disclosures and rights under applicable U.S. privacy laws.