OPERATIONS DIRECTOR

Black Sheep Restaurants (HK) is looking for YOU to join our new restaurant in Singapore!

ROLE:

The Operations Director is a pivotal role at the heart of a business. The Operations Director oversees all operational aspects of company strategy, helps set strategic goals and is responsible for the flow of operational information to the Founders. He/she is responsible for improving the performance, productivity, efficiency and profitability of Black Sheep Restaurants through the implementation of effective strategies.

RESPONSIBILITIES :

• Lead operations with passion, integrity and knowledge while promoting the Core Principles of Black Sheep Restaurants.
• Develop and implement policies and procedures to ensure business objectives are effectively met.
• Be accountable for financial success by developing and managing operational budgets to promote profitability.
• Oversee a team of Operational Leads taking part in their development as effective leaders and individuals.
• Ensure Operational Leads are motivated and trained to carry out their responsibilities to the highest standard.
• Ensure Operational Teams have the resources required to meet objectives.
• Lead by example on the front lines, ensuring the team are delivering memorable guest experiences and world-class service.
• Be a chief brand ambassador, building and nurturing relationships across the Black Sheep Restaurants community.
• Be a custodian storyteller for Black Sheep Restaurants carrying forward the stories behind the restaurants.
• Ensure all outlets are complying with health, safety, hygiene and legal protocols and implement where required.
• Support strong cross-company communication by maintaining working relationships across clusters and with Base Station.
• Evaluate and manage overall performance by gathering, analysing and interpreting data and metrics.
• Support the development and execution of business driven initiatives to continually evolve, adapt and champion the success of Black Sheep Restaurants.
• Be aware of the latest developments within the hospitality industry to ensure Black Sheep Restaurants maintains its competitive position.
• Build trust by understanding and believing in Black Sheep Restaurants Core Principles.

ARE YOU A BLACK SHEEP?

• You put community first and are committed to serving and supporting the individuals in that community.
• You have big hopes, big dreams and big aspirations.
• You are uncompromising in your pursuit of excellence.
• You choose optimism and play with joy.
• You choose to do the right thing every step of the way.
• You treat everyone with equal respect.

Send in your resume with expected salary to careers.sg@blacksheeprestaurants.com