Senior Business Support
Senior
- Independently manage complex and high-priority technical and commercial proposal-support activities.
- Ensure timely, accurate, and compliant preparation of offers and supporting documentation.
- Review offers for discrepancies, missing information, pricing inconsistencies, and potential errors.
- Monitor the offer queue, identify operational bottlenecks, and proactively follow up to accelerate completion.
- Resolve operational problems independently and escalate critical issues appropriately.
- Identify and implement improvements in proposal templates, workflows, systems, and quality-control practices.
- Provide guidance, knowledge sharing, and practical support to Business Support Coordinators.
- Support the Team Manager in maintaining proposal quality, efficiency, and operational performance.
- Bachelor's degree in Business Administration, Commerce, or a related field.
- Preferably min .4–6 years of relevant experience in proposal support, commercial quotations, sales operations, or business support.
- Strong experience in preparing and coordinating technical and commercial offers.
- Advanced proficiency in Microsoft Excel and Word; good knowledge of ERP/CRM systems.
- Very good command of written and spoken English.
- Excellent analytical, organizational, problem-solving, and prioritization skills.
- Strong attention to detail and ability to handle multiple complex assignments under pressure.
- Effective communication, cross-functional coordination, and knowledge-sharing skills.