Account Reconcilation Officer

Responsibilities:

Review the daily transaction dashboard and identify anything that does not look right. Investigate exceptions on the dashboard panel Check records and resolve chef payment disputes. Track pending clawbacks; verify supplier accounts from our partner suppliers who deliver produce to our chefs. Produce the weekly financial summary for leadership by pulling the platform reports, sanity-checking them, explaining anything unusual, and flagging trends worth attention. Spot patterns. Ensure refunds and/or disputes are noticed early and addressed.

Requirements:

You have an OND in Accounting, Finance, Business Administration, or similar. You have at least 2 years of experience in accounts, finance operations, or reconciliation. Experience in a fintech, payments, or e-commerce environment is a strong advantage. You are comfortable working inside dashboards and admin panels. Most of your work happens on screen, not on paper. You are confident with Excel or Google Sheets when you need to pull data apart and check it. You are curious. When a number does not make sense, you want to know why, and you keep pulling until you find it. You communicate clearly. You will be explaining financial outcomes to chefs who are not accountants and to leadership who need the short version. You are honest and discreet. You will see sensitive financial information daily. Familiarity with payment platforms is a real advantage.