Learning and Development Coach

The closing date for completed applications for this post is 9am on Tuesday 24 November 2026.

Hours: 37 hours per week

Salary: £44,405-£50,187 (SCP 36-41)

JOB DESCRIPTION:

The Learning & Development (L&D) team play a pivotal role in shaping the quality of care and support provided to young people in our secure & residential care, directly impacting their wellbeing and development. As a Learning & Development Coach (L&DC) you will support the professional growth, knowledge, skills and development of our diverse workforce.

Coaching and Mentoringthat supports probation and appraisal processes:*

• Contribute towards onboarding experiences- induction and mentoring processes
• Deliver relevant learning opportunities for staff including professional qualifications, e-learning platforms, continuous professional development and role specific development programmes
• Provide training reports
• Promote career growth and deliver of the L&D strategy
• Co-ordination, administration, support and delivery of internal and external training programmes
• Identify all staff needs in line with organisational and job role requirements via the use of job analysis, supervision/appraisal outcomes and regular consultation with operational/senior and executive managers and human resources
• Collaborating with internal and external facilitators and subject matter experts to design, develop and deliver high quality L&D programmes
• Evaluate the effectiveness of training programmes including e-learning programmes & resources and implement necessary improvements
• Creation & delivery of a L&D calendars
• Work collaboratively to ensure relevant learning contents are sourced to inform interesting, relevant and informative Continuous Professional Learning (CPL) events.
• Provide one on one coaching to individuals or teams to develop skillsets and support probationary periods

Supporting the progression of professional qualifications and training:

• Compliance knowledge of SSSC and GTS registration requirements
• Support in the delivery of the Rossie’s Assessment centre, including Qualifications Scotland
• Responsibility for the coordination and oversight of training programmes including managing all training applications through enquiry to participation
• Research and innovation regarding latest developments and practice for all job roles
• Ensure effective logistics for training events
• Provide analysis of participant evaluations for various purposes

Supporting the delivery of process and procedure related to the delivery of high quality child care:

• Support care colleagues in the delivery the Care Inspectorate’s Key Question 7
• Support delivery of The Promise Scotland
• Retain updated knowledge of appropriate legislative and policy landscapes

Work collaboratively with colleagues, external partners and stakeholders to identify training needs and best practice:

• Promote Rossie’s L&D services both internally and externally
• Work with external stakeholders to build links with external partners to allow assist collaborative working
• Manage and deliver partnership working with local colleges / universities and provide links for HNC / Social Work/ Psychology Students and other relevant training contacts
• Co-ordinate and support student placements

Improve staff engagement and retention

• Support the planning and delivery of organisational social engagement events
• Attendance at careers events
• Support CEO briefings as required

Please note this job description is to provide a clear and concise statement of the main tasks and activities of the post, and it is not intended as an exhaustive list of every aspect of the post holder's duties. All the above duties will be carried out in line with Rossie policies and procedures.

PERSON SPECIFICATION:

Qualifications (Essential):

• SVQ3 Social Services (Children and Young People) or SVQ3 Integrated Health and Social Care
• Relevant higher level qualification in Learning & Development, Human Resources, Organisational Development or a related field

Qualifications (Desirable):

• Relevant qualification in a Training related discipline
• SVQ Verifier / Assessors qualification
• Ability to work towards L&D9 Assessors Award

Experience(Essential):*

• Proven experience in designing & delivering training programs, workshops & development initiatives for social care professionals
• Proficient in evaluating the effectiveness of training programs & making data-driven improvements.
• Preparing reports, presentations & other documentation, utilising Microsoft 365 tools such as Word, Excel & PowerPoint
• SharePoint, OneDrive & Teams
• Ability to apply frameworks & methodologies to deliver impactful L&D solutions
• Adult learning principles, educational technologies & learning management systems

Experience(Desirable):*

• Application of regulatory knowledge relevant to practice, policies & procedures within social care
• Understanding and awareness of tasks relating to residential care
• Understanding of or planning around Care Inspectorate Key Question 7.1-7.2
• Ability to analyse data & feedback to make informed decisions about training & development programs
• Working within a complex or multi-disciplinary organisation
• Familiar with online learning tools
• Delivering training based on different learning styles
• Provision of different training delivery methods
• Events organisation
• Use of Canva

Skills(Essential):*

• A collaborative & supportive approach to working with colleagues & external partners
• Engaging participants during delivery of training
• Confident implementation of online learning initiatives
• Excellent interpersonal, collaboration & networking skills
• Excellent communication (written & verbal) skills
• Strong organisational, planning, analytical & problem solving skills
• Attention to detail & ability to prioritise conflicting demands

Skills(Desirable):*

• Proficiency in tasks relating to residential care (recording/ reporting, safeguarding, trauma informed practice)
• Ability to undertake research & interpret within organisational context
• Participation in Inspection processes

Personal Attributes(Essential):*

• A strong commitment to improving the wellbeing of young people in social care
• Possess a growth mind-set with a commitment to continuous improvement
• Ability to work as part of a team & independently
• Ability to work with colleagues at all levels in the organisation
• Ability to handle challenging situations & maintain a positive attitude
• Ability to understand the requirement to deliver within timelines
• Ability to motivate, engage & inspire others
• Ability to be fair & responsive to all requests
• Flexibility & adaptability in responding to changing organisational learning needs

Full Clean Driving Licence(Essential)*