Service Engineer (MEDICAL DEVICE MNC/Central) - up to $3k #HAO

Your tasks

Maintain, troubleshoot, and repair equipment to ensure optimal performance and reliability

Perform incoming inspections of equipment and spare parts Coordinate with relevant stakeholders to ensure all required tools, spare parts, and equipment are prepared prior to each service assignment

Complete service tasks according to the planned schedule and in compliance with the manufacturer's recommended procedures

Carry out corrective maintenance on faulty equipment Provide timely technical recommendations to stakeholders, such as spare part replacements or operational adjustments

Escalate issues in a timely manner when required Collaborate with customers, vendors, and internal departments to support service activities

Support Root Cause Analysis (RCA) efforts and assist in incident investigations

General Provide clear and professional responses to customer enquiries regarding service issues and technical clarifications

Participate in standby duty rotation to provide technical phone support

Support urgent or unscheduled technical operations outside standard working hours when necessary

Documentation Maintain accurate and complete documentation for all service activities, with customer acknowledgement where required

Submit Service Reports promptly upon completion of each job

Ensure all work complies with technical specifications and quality standards

Team development & technical leadership Develop and strengthen the technical skills and knowledge of Service Engineers through coaching, mentoring, and hands-on training

Identify team skill gaps and establish appropriate training and competency development plans

Provide technical guidance and support for complex equipment issues and troubleshooting activities

Promote knowledge sharing and establish best practices within the service team

Machine analysis & improvement Conduct detailed analysis of equipment failures, recurring issues, and machine performance

Identify root causes and recommend corrective and preventive actions to improve equipment reliability

Review service history, machine data, and technical reports to identify trends and opportunities for improvement

Work with vendors and internal teams to implement machine modifications, technical improvements, and long-term solutions

Continuous improvement & documentation Develop and maintain troubleshooting guides, service procedures, technical documentation, and training materials

Standardize troubleshooting and maintenance practices across the service team

Drive continuous improvement initiatives to improve equipment uptime, service efficiency, and customer satisfaction

Share lessons learned and technical findings with the wider team to prevent recurrence of issues

Requirements

Job Requirements: Min Diploma in Engineering or similar w min 2 yrs of relevant experience

What we offer

Salary: up to $3000 + 900 transport allowance + mobile allowance

How to apply

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

allylok@recruitexpress.com.sg

Other

Working Days & Hours: Mon-Fri office hours

Location: AMK

Personnel EA License: R21102307