Business Development & Partnerships Manager

Customer Experience & Gym Membership Head ·       Manage the daily operations of Peak 360 Gym. ·       Oversee front desk, membership administration and customer service. ·       Develop membership packages and renewal strategies. ·       Monitor membership numbers, cancellations and retention. ·       Manage gym opening and closing procedures. ·       Coordinate equipment maintenance and servicing. ·       Implement health, safety and operational procedures. ·       Manage suppliers and service providers. ·       Develop customer experience standards. ·       Train and supervise operational staff. ·       Prepare monthly operational reports. ·       Monitor operating costs and revenue. ·       Coordinate gym events and member activities. ·       The Employee is required to conduct a minimum of 150 sessions per monthas a key performance indicator (KPI).