SENIOR SALES MANAGER

JOB DESCRIPTION- SENIOR SALES MANAGER

Department: Sales & Business Development Reports to: Chief Revenue Officer / Designated Management Employment Type: Full-time

1. POSITION OVERVIEW

The Senior Sales Manager is responsible for driving business growth through new customer acquisition, development of existing accounts and expansion of MTS's IT solutions and managed services business.

The role focuses on building strategic customer relationships, generating business opportunities, managing sales pipelines, developing partnerships and achieving sustainable revenue growth across MTS's regional business portfolio.

2. DUTIES

Your duties as ‘Senior Sales Manager’ are as follows:

• Developing new business opportunities and expanding existing customer accounts.
• Building strong relationships with key customers, decision-makers and business partners.
• Identifying strategic accounts, potential customers and new market opportunities.
• Promoting MTS's IT solutions, infrastructure, cloud, cybersecurity and managed services.
• Developing and maintaining a qualified sales pipeline and progressing opportunities towards closure.
• Preparing sales proposals, quotations, presentations and tender submissions.
• Leading customer discussions and commercial negotiations within approved authority.
• Identifying cross-selling, upselling and recurring revenue opportunities.
• Monitoring sales performance, revenue, gross margin and account profitability.
• Coordinating with presales, project delivery, service management and other internal teams to ensure effective customer engagement and service delivery.
• Maintaining accurate customer and sales records in Galaxy CRM.
• Preparing regular sales updates, pipeline reports and business development plans.
• Guiding, mentoring and supporting junior sales team members in customer engagement, sales strategies and opportunity development.
• Ensuring compliance with company policies, confidentiality requirements and commercial approval procedures.
• Safeguarding the long-term business interests of both the client and MTS.

3. INITIAL 12-MONTH PERFORMANCE EXPECTATIONS

During the initial twelve (12) months, the employee is expected to focus on new customer development, strategic account penetration, building a qualified sales pipeline, strengthening business partnerships and generating commercially viable business opportunities.

Performance will be reviewed periodically based on business development progress, customer engagement, pipeline development, existing account growth and revenue contribution.

4. REMUNERATION REVIEW

The employee shall receive a fixed monthly salary during the initial twelve (12) months, as stipulated in the Employment Agreement.

Before the end of this period, the Company and employee shall discuss the remuneration arrangement for the subsequent period, taking into consideration performance, business development achievements and business requirements.

Any changes to salary, commission or incentive arrangements shall be subject to mutual agreement and documented in writing. Unless otherwise agreed, the existing contractual remuneration terms shall continue to apply.

5. QUALIFICATIONS AND EXPERIENCE

• Diploma or degree in Business, IT, Engineering or a related field preferred.
• Preferably 5–8 years of B2B enterprise technology, IT solutions or managed services sales experience.
• Good understanding of IT infrastructure, cloud, networking, cybersecurity or related technologies.
• Strong business development, negotiation, presentation and relationship management skills.
• Ability to manage enterprise sales opportunities and coordinate with regional and technical teams.
• Willingness to travel for business as reasonably required.

6. GENERAL PROVISIONS

This Job Description outlines the principal responsibilities of the position and is not exhaustive. The Company may reasonably assign related duties or adjust responsibilities according to business requirements.

This Job Description does not supersede the Employment Agreement. All other employment terms shall remain governed by the Employment Agreement and applicable laws