Reclutador operativo - Bilingue

Recruiter – BPO Operations

Location: Santiago de los Caballeros (On-site) Industry: Business Process Outsourcing (BPO)

Position Overview We are seeking a proactive and results-driven Recruiter to join our growing BPO team in Santiago. The Recruiter will be responsible for sourcing, screening, interviewing, and coordinating candidates for customer service, back-office, administrative, sales, and support roles. This position requires strong communication skills, high-volume hiring experience, and the ability to work in a fast-paced environment while maintaining a positive candidate experience.

Key Responsibilities

• Manage full-cycle recruitment for BPO and administrative positions
• Source candidates through job boards, social media, referrals, and local recruiting initiatives
• Conduct phone screenings and virtual/in-person interviews
• Evaluate candidate communication skills, professionalism, and job fit
• Coordinate interviews with hiring managers and operations teams
• Maintain accurate applicant tracking and recruitment records
• Follow up with candidates throughout the hiring process
• Assist with onboarding coordination and pre-employment documentation
• Meet weekly hiring goals and recruitment KPIs
• Participate in job fairs, recruitment events, and community outreach initiatives

Requirements Previous experience in recruitment, staffing, or talent acquisition preferred Experience recruiting for BPO, call center, or customer support roles is a plus Strong English communication skills (written and verbal) Excellent interpersonal and organizational skills Ability to multitask and manage high-volume hiring needs Proficiency with Microsoft Office, Google Workspace, and recruiting platforms Professional attitude with strong sense of urgency and follow-through

Preferred Qualifications

• Bilingual English/Spanish
• Experience using ATS or CRM systems
• Knowledge of Dominican labor and hiring practices
• Experience working in fast-paced or offshore staffing environments

Ideal Candidate The ideal candidate is energetic, organized, and highly people-oriented, with the ability to identify top talent quickly while maintaining professionalism and efficiency throughout the hiring process.

-Requerimientos-

• Educación mínima: Bachillerato / Educación Media 1 año de experiencia
• Idiomas: Inglés
• Edad: A partir de 18 años
• Conocimientos: Administracion de recursos humanos, Atracción de talento, Ats, Bpo, Business process, Crm, Google workspace, Kpis, Microsoft office, Selección de personal, Teams

Palabras clave: seleccion, reclutador, recruiter, headhunter, scout, reclutamiento, operative, operativo