retail store supervisor

Education:

Secondary (high) school graduation certificate.

Work setting:

Supermarket/grocery store.

Tasks:

• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Order merchandise.
• Authorize return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and co-ordinate activities of workers.

Supervision:

1 to 2 people.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.
• Attention to detail.
• Standing for extended periods.

Personal suitability:

• Accurate.
• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Flexibility.
• Organized.
• Reliability.
• Team player.
• Dependability.
• Judgement.

Screening questions:

• Are you available to start on the date listed in the job posting?.
• Do you have experience working in this field?.

Experience:

7 months to less than 1 year.

Employment terms options:

• Evening.
• Morning.
• Day.
• Weekend.

Support for youths:

• Offers on-the-job training tailored to youth.
• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.