Senior Commercial Account Manager - Franchises

Accountabilities: The Senior Commercial Account Manager will be responsible for managing franchise-focused commercial accounts, developing new opportunities, supporting client retention, and ensuring high-quality service throughout the customer lifecycle.

Identify and develop new sales opportunities through prospecting activities, including cold calls, outreach campaigns, referrals, and networking initiatives.

Build and maintain strong relationships with existing clients while identifying opportunities for account expansion and cross-selling.

Manage commercial franchise accounts by understanding client needs, providing guidance, and resolving coverage, payment, or service-related issues.

Coordinate presentations for new business opportunities and renewal discussions, ensuring proposals align with client objectives.

Support marketing and business development activities by combining relationship management skills with strong product knowledge.

Achieve business development targets by generating new opportunities through referrals, niche marketing, and proactive outreach.

Gather and analyze required information for quality submissions, including applications, questionnaires, documentation, risk details, and supporting materials.

Collaborate with internal teams, underwriters, marketing professionals, and risk specialists to evaluate opportunities and negotiate solutions.

Maintain strong knowledge of market requirements, underwriting criteria, and available commercial products.

Assist with account renewals, client presentations, policy delivery, and ongoing relationship management.

Provide professional communication and consultation to clients, business representatives, suppliers, and other stakeholders.

Maintain accurate records, follow up on client requests, and ensure timely completion of account-related activities.

Requirements:

The ideal candidate is a commercially focused professional with strong franchise account management experience, excellent relationship-building abilities, and a proven history of business development within financial services.

4+ years of experience managing commercial franchise accounts within a banking, financial institution, or related environment.

Previous experience working with franchise businesses and commercial financing solutions.

Proven track record of business development, including managing franchise financing deals exceeding $5 million.

Experience working within the Toronto market or territory.

Post-secondary education in business, finance, commerce, or a related field.

Strong understanding of commercial account management, client relationships, and risk evaluation processes.

Excellent negotiation, communication, and presentation skills.

Ability to collaborate effectively with clients, internal teams, and external partners.

Strong organizational skills with the ability to manage multiple priorities in a client-focused environment.

French language skills are considered an asset.

Benefits:

Benefits coverage from day one.

Fully remote work model with client-facing responsibilities.

Four weeks of vacation.

Pension plan.

Strong company culture focused on collaboration and professional development.

Opportunities for career growth and advancement.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

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