Assistant Housekeeping Manager

• Assist the Executive Housekeeper in overseeing the daily operations of the Housekeeping Department.
• Supervise and coordinate housekeeping team members to ensure guest rooms and public areas meet hotel cleanliness and quality standards.
• Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure compliance with brand standards.
• Monitor room status and coordinate closely with the Front Office, Engineering, Laundry, and other departments to ensure smooth operations.
• Train, coach, and motivate housekeeping staff to maintain high performance and service excellence.
• Prepare staff schedules, allocate daily assignments, and monitor productivity.
• Ensure adequate inventory levels of linen, uniforms, guest supplies, and cleaning chemicals.
• Monitor housekeeping expenses and support cost control initiatives.
• Handle guest requests, complaints, and special requirements promptly and professionally.
• Ensure compliance with health, safety, hygiene, and environmental regulations.
• Support recruitment, onboarding, performance evaluations, and disciplinary processes when required.
• Perform other duties as assigned by the Executive Housekeeper.

Qualifications: Bachelor's degree or Diploma in Hospitality Management or a related field is preferred. Minimum 3–5 years of housekeeping experience in a hotel, with at least 1–2 years in a supervisory position. Strong knowledge of housekeeping operations, cleaning standards, and hotel procedures. Leadership and team management skills. Excellent communication and interpersonal skills. Good problem-solving and organizational abilities. Proficiency in Microsoft Office; knowledge of Hotel Time or housekeeping management systems is an advantage. Good command of written and spoken English.