Project Manager (EduTech)

Company Overview We are an innovative EduTech company delivering AI-powered assessment and learning solutions to schools, universities, and education partners across Asia. A significant portion of our customers are Chinese-speaking institutions, and customer success is core to our growth. Job Summary We are looking for a proactive and detail-oriented  Project Manager  who is fluent in  Chinese (Mandarin)  and  English  to manage education technology projects end-to-end. This role requires regular interaction with Chinese-speaking customers, partners, and internal technical teams to ensure smooth project delivery and high customer satisfaction. Key Responsibilities Manage end-to-end project delivery for EduTech implementations (from kickoff to go-live and post-deployment support)

Act as the primary point of contact for  Chinese-speaking customers , handling discussions, updates, and issue resolution in Chinese

Communicate confidently with customers and potential customers to understand requirements and expectations

Coordinate with internal teams (product, engineering, AI, QA, support) to ensure timelines and deliverables are met

Prepare project plans, timelines, status reports, and documentation

Track project risks, dependencies, and changes, and proactively resolve issues

Support pre-sales or pilot discussions when required, especially with Chinese-speaking prospects

Ensure projects are delivered on time, within scope, and aligned with customer needs

Required Skills & Qualifications Fluency in Chinese (Mandarin) is mandatory  – spoken and written

Strong proficiency in  English  (spoken and written)

3+ years of experience as a Project Manager, preferably in  EduTech, SaaS, or Technology companies

Experience working directly with customers and external stakeholders

Strong communication, coordination, and stakeholder management skills

Ability to explain technical concepts in a simple, customer-friendly manner

Experience managing multiple projects simultaneously

Familiarity with project management tools (e.g., Jira, Trello, Asana, ClickUp, or similar)

Preferred / Nice to Have Experience working with schools, universities, or education groups

Understanding of AI-based or digital learning platforms

Experience working with China, Taiwan, Hong Kong, or Southeast Asian markets

PMP, Agile, or Scrum certification (optional)