Hospitality Coordinator- Student Placement

Hospitality Coordinator- Student Placement, Manchester, UK

Please note: candidates must currently reside in the UK and be able to work in the UK without sponsorship.

Ready to step into the world of high-end meeting and event planning? At Convene Hospitality Group (CHG) we are looking for a Hospitality Coordinator who thrives on making things happen. As the connector of the dots, you’ll partner with our Event Production Managers to see every event through from concept to 'wow.' You are hospitality through and through—meaning you care just as much about the behind-the-scenes execution as you do about the first hello.

What will you do:

The Hospitality Coordinator supports many aspects of the meetings and offerings at a dedicated location in accordance with Convene’s vision, mission, and values, including our core principles.

Effectively communicate via verbal and written correspondence with all levels of employees and clients, exhibiting GRIT in all interactions

Work dynamically and prioritize departmental functions to meet deadlines

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner

Enter and input visitors

Problem-solving/requests at the desk

Liaison with the Operations Team along with WP-Members; assist with Robin (Room Booking) reservations, catering orders, building requests (badges, tickets, work orders), sorting/delivering mail & packages, and onboarding new WP-Members

Lead show rounds when applicable

Assist with service execution; set-up and breakdown, and support during peak periods

Assist with the coordination for the setup and execution of all functions with the Service, Production, Technology, Customer Success, and Culinary departments

Keep the Welcome Desk clean/organized; responsible for badge printing and stocking of materials

Keep the coat room clean/organized

Orchestrate and set up Surprise & Delights for WP-Members and/or Site Tours

Order office supplies

Check-in guests with proxy, click and show the reception/nourish area

Escort meetings, guests when needed

Manage lost and found

Building Requests- Cleaning

Assist the Conference & Events Manager and Chef with scheduling and administrative responsibilities

Create and maintain positive relationships with building management and landlord partners

Develop and maintain positive client relationships

Ensure Standard Operating Procedures and Brand Standards are being adhered to and support any updates accordingly when applicable

Platform use in: Salesforce WXM Portal, ProxyClick, Envoy, GoParrot, Square, Robin, ZenDesk, Microsoft (*Word, PowerPoint, Excel), and Outlook

What We Look For:

Ability to work effectively with clients

Flexible and long hours are sometimes required

Ability to move, lift, carry, push, pull, and place objects up to 25 pounds without assistance

Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

Ability to stand, sit, or walk for an extended period of time

Basic knowledge of Audio/Visual equipment set up and usage

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.