customer service representative - call centre
About the company
About Us: Cascade Aqua-Tech Ltd. is a leading supplier for the construction industry. With branches across Western Canada, we?re known for great service, quality products, and a supportive team environment.
Your tasks
What You?ll Do:
- Provide friendly, efficient customer service at our order desk (walk-in, phone, email & text)
- Work closely with our Sales team to help customers find the right products.
- Process orders accurately and ensure timely service.
- Maintain a positive, professional, and solution-oriented approach with every customer.
Requirements
What You Bring:
- 1?2 years of customer service or order desk experience (construction supply experience is an asset).
- Strong communication and problem-solving skills.
- Proficient in Microsoft Excel and Word; experience with ERP systems is an asset.
- Team-oriented, organized, and able to thrive in a fast-paced environment.
- Customer service: 1 year (required)
What we offer
What We Offer:
- Competitive salary and benefits.
- Monday?Friday schedule ? no evenings or weekends.
- Great team culture and opportunities for growth.
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
How to apply
If you?re customer-focused, energetic, and ready to grow your career with a great company, we?d love to hear from you! Please forward your resume, along with cover letter. We wish to thank all applicants in advance; however, only those under consideration will be contacted.
Other
Pay: $23.00-$24.00 per hour
Expected hours: 40.0 per week
Work Location: In person