Brand Experience Supervisor

The Brand Experience Supervisor responsible for shaping how parents and students experience the Apollo brand beyond learning and service interactions. The role leads the development of engagement initiatives, communication directions, and customer experience concepts.

Key Responsibilities

Customer Understanding & Insights:

• Collect and analyse customer feedback, behavioural data, and engagement performance to identify opportunities for improving customer...
• Bachelor's degree in Marketing, Communications, Customer Experience, or related fields.
• Minimum 3 years of experience in one or more of the following areas: Brand Experience, Customer • • Experience, Communications, Event & Activation, Learning Experience
• Experience in education, membership, or other relationship-based service industries is preferred.
• Experience in developing concepts, customer journeys, campaigns,...