Bilingual Dispatcher (Mandarin/English)

Job Summary: We are seeking a detail-oriented and reliable Bilingual Dispatcher (English/Mandarin) to support our transportation operations in Port Reading, NJ. This on-site role is responsible for coordinating and tracking LTL and FTL shipments, ensuring timely delivery, and maintaining clear communication with carriers, drivers, and internal teams.

Key Responsibilities:

Dispatch and coordinate LTL and FTL shipments from pickup to final delivery

Monitor shipment status and proactively follow up on delays, issues, or exceptions

Communicate with carriers, drivers, brokers, and customers in both English and Mandarin

Post, book, and manage loads using DAT Load Board

Verify rate confirmations, delivery details, and documentation accuracy

Maintain accurate shipment records and update internal systems in a timely manner

Support daily transportation operations and assist with problem resolution as needed

Qualifications:

Bilingual in English and Mandarin (spoken and written)

At least 2 years of experience as a dispatcher or transportation coordinator

Hands-on experience with DAT Load Board

Solid understanding of LTL and FTL shipping operations

Strong communication, organizational, and follow-up skills

Ability to work on-site, full-time, in Port Reading, NJ

Preferred Qualifications:

Experience working with multiple carriers and brokers

Familiarity with TMS or logistics management systems

Ability to work in a fast-paced, deadline-driven environment

Work Schedule:

Full-time, on-site

Monday–Friday (8:30AM - 5PM)

Pay : $21 - $27 per hour