Internal Sales

About the company

?Who are we? Upergy is a French group specialising in portable and autonomous energy solutions, through its international brands: Allbatteries, Enix Energies, Enix Power Solutions, 1001 Piles Batteries and Hawk-Woods.

Joining Upergy means becoming part of a team of 300 employees across France, Tunisia, China, Spain and the United Kingdom.

As part of the continued growth of our Enix Power Solutions brand, which specialises in the design and manufacture of custom battery solutions for industries such as drones, robotics, instrumentation and home automation, we are looking for our next Internal Sales Representative.

Joining Upergy also means sharing our values: Togetherness, Respect, Friendliness, Ambition, Excellence and Creativity.

Your tasks

Reporting to the Sales Director, you will be the main point of contact for your portfolio of customers and will manage day-to-day commercial relationships.

Your main responsibilities will include

• Managing and developing your customer portfolio, from incoming enquiries through to customer retention activities;
• Preparing commercial offers and quotations, and monitoring orders and production lead times;
• Managing customer relationships, including customer satisfaction, payment follow-up and dispute resolution;
• Analysing customer requirements and liaising with our Sales Administration and Technical teams;
• Gradually developing your technical knowledge to better understand customer requirements and the solutions we offer;
• Proactively contributing to the continuous improvement of our processes.

Requirements

You have a vocational qualification or degree-level education and ideally 1–2 years’ experience in an industrial environment.

You have a strong customer-service mindset, excellent listening skills and a natural commercial approach. Organised, thorough and persistent, you are comfortable managing customers through longer sales cycles and know how to prioritise effectively.

Your interest in technical subjects and willingness to learn will be real assets. You do not need to be a battery expert when you join us!

What we offer

What Upergy offers

• A permanent position based in Solihull
• A stimulating, supportive and collaborative working environment;
• An international, multi-site organisation;
• A role combining sales and technical expertise;
• A 37,5-hour working week;
• Gross annual salary: €24,000–€29,000, including variable compensation.