Centre Operations Executive (Enrichment Centre)
About Us
The Shichida Method™ is a leading global brain development programme originating from Japan in 1958, dedicated to nurturing young children's innate talents and learning abilities.
The Role
We are looking for an organized, customer-driven Centre Operations Executive to oversee daily centre administration, drive student enrolments, and build strong relationships with parents—ensuring smooth operations and a warm experience for every family.
What You’ll Do
- Sales & Enrolment: Handle parent inquiries and trial consultations, actively converting leads into new student enrolments and driving termly course renewals.
- Admin & Records: Process enrolments and withdrawals, update basic accounting records, and maintain accurate customer databases on Google Sheets for management reporting.
- Centre Operations: Coordinate the preparation and timely distribution of quarterly learning materials to support smooth class delivery.
- Digital & Front-Desk Engagement: Manage the centre’s social media postings and respond promptly to walk-in, phone, and online inquiries.
What We’re Looking For
- Diploma / 'A' Levels or equivalent; prior experience in customer service, front-desk sales, or an enrichment/education setting is a plus (fresh graduates welcome).
- Results-oriented, warm, and confident communicator who enjoys engaging with parents and children.
- High attention to detail, proficient in Google Workspace (Google Sheets, Docs), and comfortable managing social media accounts.
- Able to work independently and commit to a Wednesday to Sunday (5-day week) work schedule.
To Apply
Please submit your updated resume with your current/expected salary and earliest availability. Only shortlisted candidates will be notified.